Senior Manager, Community and Social Engagement

Monarch Money

76d

About The Position

Monarch is a powerful, all-in-one personal finance platform designed to help make the complexity of finances feel simple again. Since launching in 2021, we’ve become the top-recommended personal finance app by users and experts. Our goal? To take the stress out of finances so our members can focus on what truly matters. We are a team of do-ers led by experienced entrepreneurs who are passionate about helping our members reach their financial goals. We are hyper focused on building a product people love and continuing to evolve based on user feedback. As a fully remote company (even before COVID!), we welcome applicants from almost anywhere. Our team collaborates synchronously mostly from 9 AM – 2 PM PT and embraces asynchronous work to stay connected across time zones. Join us on our mission to transform lives by simplifying money, together.

Requirements

• 6+ years in social media management and community engagement.
• Proven, measurable impact to organic growth in previous roles.
• Experience setting big-picture strategy and passion for diving into day-to-day social engagement and community management.
• Passionate about personal finance and able to contribute to online conversations with an interesting perspective.
• Strong understanding of different social platforms and best practices for each.
• Excellent communication skills and the ability to craft compelling, brand-aligned content.

Responsibilities

• Develop and execute a vision for Monarch’s community engagement that extends beyond our existing Reddit community.
• Define what 'community' means for Monarch across different platforms and channels, focusing on organic growth.
• Identify key areas for community and social investment and set clear metrics for success and impact.
• Engage with communities across platforms like X, LinkedIn, Reddit, and Quora to ensure Monarch is part of relevant conversations.
• Help identify and cultivate relationships with influencers, creators, and advocates who can amplify Monarch within their own communities.
• Set and track specific goals for community engagement and social impact, ensuring alignment with Monarch’s goals and delivering tangible results.
• Provide regular reporting and insights on social and community performance, connecting engagement metrics to key business outcomes (e.g., awareness, trial starts, retention).
• Manage sensitive issues and reputation risks on social and community channels, ensuring thoughtful and timely responses to protect and strengthen Monarch’s brand.

Benefits

• Work wherever you want! As a fully remote company with no central office, we want you to work wherever you are happiest and most productive.
• Competitive cash and equity compensation in a hyper growth, early stage company.
• Stipend to set-up your ideal working environment.
• Competitive Benefit Plans for employees based on your location (e.g. in the US we offer: Medical, dental and vision benefits and the ability to contribute to a 401k plan).
• Unlimited PTO.
• 3 day weekend every month! We take off the 'First Friday' every month to focus on rest, recuperation, or just having fun!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees