Senior Manager, Communications

Figure Lending • San Francisco, NY

11d • $125,000 - $175,000 • Hybrid

About The Position

We’re looking for a Senior Manager, Communications to join our growing Communications & Content team. This role is ideal for a communications professional who’s as comfortable pitching national business media as they are crafting a social post, prepping spokespeople, or supporting company-wide internal communications. You’ll report to the VP, Communications & Content and work closely with our spokespeople, head of content, and marketing colleagues to tell Figure’s story to a wide range of audiences including borrowers, B2B partners, employees, and the broader industry.

Requirements

• 5-7 years of experience in communications, public relations, or integrated marketing — ideally a mix of agency and in-house roles.
• Proven track record in relevant media.
• Re: industry experience, familiarity with fintech, blockchain, lending, or financial services (B2B and consumer).
• Experience handling organic LinkedIn; experience with Meta channels a plus.
• Excellent writing, editing, and storytelling skills, with the ability to move from technical topics to consumer-friendly narratives.
• Highly organized and composed under pressure, adept at managing multiple projects and reliably driving opportunities forward in a fast-paced environment.
• Executive presence and discretion; ability to collaborate with senior leaders.
• History driving outreach for speaking opportunities, event panels, and award submissions; building relationships with key industry media.
• Bachelor’s degree
• Excellent judgment and a nose for news.

Nice To Haves

• Crypto and market infrastructure experience in addition is a plus.
• Preferred Experience working with both B2B and consumer fintech brands.
• Existing relationships with fintech, business, or tech media.
• Ability to be based in Figure’s New York or San Francisco office.
• Experience working with Notion or other collaboration tools.

Responsibilities

• Lead proactive media relations that support Figure across topics ranging from fintech, blockchain, and capital markets to personal finance and corporate news.
• Work with agency partners, coordinate announcements, and cultivate relationships with top-tier business, fintech, personal finance and trade reporters.
• Eagerly read and identify emerging media targets in traditional and new media.
• Generate compelling new story ideas relevant to media and our other audiences and collaborate cross-functionally to activate across channels, like our blog and social.
• Prepare executives for media opportunities, including messaging, briefing documents, and interview support.
• Coordinate media interview logistics working with leadership and administrative colleagues, and staff interviews virtually and in-person as needed.
• Shepherd press releases and other content through legal and compliance review.
• Manage reactive communications and monitor news cycles for timely opportunities or risks.
• Help maintain the overall news calendar, coordinate announcement timing, and other cross-functional comms/PR initiatives.
• Participate in the strategy and execution for Figure’s organic presence on LinkedIn and Meta channels, and coordinate with team members who have responsibility for other social media channels.
• Create and publish content that brings Figure to life with its target audiences.
• Partner with content, marketing, and design to develop social campaigns that align with broader objectives.
• Work cross-functionally to develop appropriate influencer engagements.
• With agency support, track engagement and analytics to inform content performance and audience growth.
• Support internal communications that keep employees informed, inspired, and aligned – things like the monthly All Hands meeting and regular updates on Slack about news announcements and milestones.
• Drive outreach for speaking opportunities, event panels, and award submissions
• Partner closely with Marketing, IR, Product, Legal and Compliance, and Sales teams to ensure message alignment.
• Support executive thought leadership programs (speaking engagements, op-eds, awards).
• Maintain the communications calendar to ensure integrated storytelling across external and internal channels.

Benefits

• Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Employer-funded life and disability insurance coverage
• 11 Observed Holidays & PTO plan
• Up to 12 weeks paid family leave
• Continuing education reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees