Senior Manager, Communications - School of Medicine

Emory UniversityAtlanta, GA
7hOnsite

About The Position

Leads strategic communications for School of Medicine (SOM), advancing its tripartite mission of research, education and clinical care. This role is responsible for developing plans and messages that strengthen engagement, transparency, alignment, and trust across a diverse internal audience of faculty, staff, trainees and students.

Requirements

  • A bachelor's degree in communications, public relations, marketing or related field and six years of strategic communications, writing/editing, research, project management or related experience.
  • Additional related experience may be considered in lieu of a degree.
  • Excellent writing and project management skills.

Nice To Haves

  • experience using internal messaging platforms and project management software
  • demonstrated ability to work collaboratively with high-level organizational leaders in a complex, matrixed and fast-paced environment
  • experience managing a team

Responsibilities

  • Leads a team and may manage a budget.
  • Leads and develops a high performing internal communications team.
  • Fosters a culture of innovation, creativity, collaboration and continuous improvement.
  • Sets clear direction and provides growth and development opportunities for team members.
  • Develops and implements comprehensive communications strategies for one or more large, complex departments and/or units.
  • Serves as a trusted communications advisor to senior leadership, including department chairs and dean's office leaders.
  • Ensures brand consistency, editorial quality and message alignment across all platforms.
  • Tracks key metrics and reports on communications impact and effectiveness to the director of communications and to key business partners, including department and dean's office leaders.
  • Designs and implements internal communications strategies to ensure strategic, timely, and relevant communications to faculty, staff, trainees and students.
  • Serves as a strategic advisor to department or other business partners, providing counsel on communication efforts that drive engagement, trust and organizational alignment.
  • Ensures consistency in tone, voice and messaging architecture across departments and audiences.
  • Monitors and shares best practices and trends in internal communications.
  • Produces and edits high-quality content, to include articles, announcements, speeches, newsletters, and leader messages.
  • Translates complex scientific, medical and educational topics into accessible, engaging narratives.
  • Identifies and elevates stories highlighting research discovery, clinical innovations, and achievements of students, trainees, faculty and staff.
  • Builds and maintains strong relationships with key leaders, faculty and staff in assigned areas to ensure understanding of department or unit goals, objectives, priorities and challenges.
  • Collaborates with colleagues across the broader SOM and Emory Healthcare team, including internal communications, marketing, digital, social and media relations, to ensure a cohesive approach to supporting assigned departments/units.
  • May collaborate with communications teams at institutions including Grady Health System, Children's Healthcare of Atlanta and Georgia Tech to promote joint accomplishments and initiatives.
  • Performs related responsibilities as required.
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