About The Position

We are looking for an experienced, proactive, and dynamic communications professional to develop and execute Neat’s communications strategy. The Senior Manager, Communications, role is pivotal in ensuring Neat stakeholders feel informed, connected, and aligned with our company, offering, culture, and leadership. The ideal candidate is a communications generalist with particular expertise in internal and executive communications, including producing high-impact, engaging content for all-hands meetings and a proven track record in supporting executive and change communications for a fast-paced, high-growth environment.

Requirements

  • 8-10 years of experience in corporate communications in a global context, preferably within a high-growth technology company.
  • Demonstrated expertise in virtual event production, specifically global All Hands meetings, including content strategy, technical execution, and speaker management.
  • Proven ability to partner with and provide communications for C-level and senior executives.
  • Experiencing effectively hiring and managing PR agencies in a variety of regional markets.
  • Exceptional writing, editing, and storytelling skills with the ability to translate complex business and technical topics into clear, engaging content. Meticulous in everything from copy editing to meeting logistics.
  • Experience operating in a highly distributed, global workforce.
  • A resourceful, proactive, self-starter mentality with the ability to manage multiple priorities in a dynamic, fast-changing environment.

Responsibilities

  • Own the end-to-end strategy, content development, and production of the company's global All Hands meetings, ensuring a high level of engagement and professional execution for our distributed audience.
  • Develop compelling themes, presentation materials, and technical logistics, as well as manage speakers to deliver a seamless, high-quality experience.
  • Develop and manage the overall internal communications calendar, aligning messages with business priorities, product launches, and cultural initiatives.
  • Create, curate, and distribute content across various channels (intranet, email, Slack, video) to maximize reach and effectiveness.
  • Partner directly with executives to develop and refine internal messaging, announcements, and thought leadership, ensuring a consistent and authentic executive voice across the company.
  • Support major company initiatives and organizational changes through clear, proactive, and sensitive internal communication plans.
  • Proactively ensure business partners are supported and benefit from your expertise as they seek to make cross-functional announcements.
  • In cooperation with local field directors, select, onboard, manage, and offboard PR agencies or freelancers in key markets.
  • Funnel announcements and narratives to the agencies, brainstorm concepts, ensure accountability and narrative alignment.
  • Select, train, manage, and prepare spokespeople.
  • Draft press releases for announcements; confer with content/campaigns team and VP of marketing on announcement strategy.

Benefits

  • This position is eligible for our comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan, and an unlimited PTO policy.
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