Senior Manager, Commercial Operations

RLDatix•Carmel, IN

7d•Hybrid

About The Position

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day. We’re searching for a Senior Manager, Commercial Operations who is local to one of our offices (Chicago, IL; Carmel, IN; Charleston, SC; Toronto, ON) to join our Commercial Operations team, so that we can drive operational excellence across our sales organization. The Senior Manager, Commercial Operations will serve as a strategic business partner to sales leadership by delivering insights, systems, and structure to enable performance and accelerate growth across our commercial function.

Requirements

Significant previous experience in Commercial Operations, Sales Operations, or Management Consulting
Proven success in sales forecasting, pipeline management, and sales compensation design
In-depth knowledge of Salesforce as well as how to build robust models and dashboards.
Excellent analytical and problem-solving skills, with the ability to distill complex data into actionable insights.
Sincere interest in helping scale a high-performing sales organization through process, insights, and systems
A knack for working collaboratively with senior stakeholders in a fast-paced, high-growth environment
Able to work from one of our offices ( Chicago, IL; Carmel, IN; Charleston, SC; Toronto, ON ) 3 days per week
Able to travel within Canada and US as needed ( passport required )

Responsibilities

Act as a strategic advisor to sales leaders and the President of North America to drive revenue growth through data-driven insights
Own the sales forecasting process in order to improve accuracy, transparency, and organizational alignment
Design and manage sales quotas and compensation plans to align incentives with business goals
Build reports, dashboards, and models using Salesforce, Tableau, Excel, and other tools to track KPIs and inform decisions
Collaborate cross-functionally with Finance, Marketing, and Product to ensure seamless execution of commercial priorities
Establish and implement best practices in commercial operations and sales operations to enable scalable growth