Senior Manager, Cloud Operations

UnitedHealth Group•Eden Prairie, MN

14h•Remote

About The Position

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Senior Manager, Cloud Operations will be responsible for overseeing the cloud infrastructure and operations, ensuring compliance with FedRAMP standards, and driving continuous improvement in cloud services. This role requires a strong background in cloud technologies and site reliability engineering. The ideal candidate will be technically hands-on while also being an effective people manager, capable of wearing both hats equally. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

10+ years of experience in cloud operations, site reliability engineering, or related roles
5+ years of Azure cloud experience or combination of Azure and AWS cloud
3+ years of experience with containerization and orchestration tools (Docker, Kubernetes)
2+ years of experience with Infrastructure as Code tools such asTerraform
If you are offered this position, you will be required to provide extensive personal information to obtain and maintain a suitability or determination of eligibility for a Confidential/Secret or Top Secret security clearance as a condition of your employment
United States citizenship is required for this position

Nice To Haves

Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, Math, Physics
Relevant certifications (e.g., Azure Solutions Architect, AWS Certified Solutions Architect, Certified Kubernetes Administrator)
2+ years of experience with FedRAMP compliance and industry regulations
2+ years experience with CI/CD tools like GitHub, GitLab, or Azure DevOps (ADO)
2+ years experience with GitOps tools like ArgoCD or Flux
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Responsibilities

Lead and manage the cloud operations team to ensure the reliability, scalability, and security of cloud services
Oversee the implementation and maintenance of cloud infrastructure, with a primary focus on Azure, followed by AWS
Ensure compliance with FedRAMP standards and other regulatory requirements
Collaborate with cross-functional teams to design and implement cloud solutions that meet business needs
Develop and implement strategies for monitoring, incident response, and disaster recovery
Drive continuous improvement in cloud operations through automation and process optimization
Provide technical leadership and mentorship to team members
Manage vendor relationships
Stay current with industry trends and emerging technologies to drive innovation in cloud operations
Be well-versed in AI and capable of applying emerging AI tools to improve team efficiency