Senior Manager Client Services Benefits

Paylocity • Meridian, MS

196d • $95,100 - $170,000 • Onsite

About The Position

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

Requirements

• Bachelor's degree or equivalent experience.
• 5+ years in an operational management role in a high volume environment.
• Proven success of management concepts and practices including supervising and motivating employees, performance management and employee development/training.
• Experience developing, implementing and managing control/auditing processes via a recognized process improvement methodology, (such as Lean Six Sigma), is required.
• Experience managing employees working on both task oriented and project driven tasks is a strong plus.
• Experience managing tasks in a matrix project management environment is a strong plus.
• Experience developing and driving adoption of cross departmental processes preferred.
• Experience collecting data and driving development priorities using a data focused approach is a plus.
• Experience working with payroll and/or HR data is a huge plus.
• Extensive experience with a multi-customer product required.
• Demonstrated use of a Process Improvement methodology is required.
• Strong communication skills with external parties required.

Responsibilities

• Provides day-to-day and strategic leadership to the Benefits Support team.
• Responsible for defining the vision and developing goals for their assigned teams.
• Responsible for capturing data and working with our systems development teams to build the capabilities needed to support our customers well, allow for positive and efficient support experiences, and drive additional market opportunities.
• Responsible for managing, developing, planning, and guiding strategic initiatives to achieve accepted goals and meet published SLAs.
• Responsible for personnel staffing, morale, measurement, and employee development.
• Responsible for evaluating processes involving internal and external partners and working with those partners to improve them.
• Responsible for effective communication between all internal and external partners.
• Responsible for development of KPIs and reporting over the KPIs to senior management.
• Responsible for leading the team to achieve productivity and financial targets while being accountable to the approved fiscal budget.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) match

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree