Senior Manager, Client Experience

Weber Shandwick • New York, NY

7d • $85,000 - $100,000

About The Position

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.
Weber Shandwick is looking for a Senior Manager to join our Consumer team in our New York office.
We’re looking for a strong, motivated, and curious Senior Manager to join our Consumer Practice, working across lifestyle and CPG brands. You will supervise big pieces of business with multiple work streams and team members, spearheading high profile, award-worthy, earned-driven integrated activations and productions. Additionally, you’ll manage day-to-day client relationships, oversee account teams and inter-agency relationships, and work with high profile celebrity talent, influencers and red-carpet events.
Other responsibilities include recommending programs and activities coordinating with client's goals, effectively delegating projects, offering counsel to team members and allocating agency resources to match client budgets. You will also be engaged with business development, strategic program planning, analytics, media relations and the development and execution of creative concepts. Ideally, you will have consumer PR agency experience in CPG/beauty/lifestyle spaces.

Requirements

• A strong client lead with sound judgement and the confidence to provide clear, actionable counsel
• A leader who brings strong emotional intelligence and adaptability, able to manage and influence a range of client personalities and stakeholder styles
• A utility player who knows how to deliver best-in-class client service, while seamlessly navigating earned, social, and influencer programs
• Experience managing and working with interagency teams
• Can turn ideas into workable plans and presentations
• Capacity to convey ownership of assigned projects to junior team members
• Can solve conflict
• Can mobilize and motivate teams
• Can work independently and as part of a team
• Excellent oral and written business communication skills
• Aptitude for financial analysis
• Can complete challenging projects within set parameters
• Exceptional judgment when working with team members, client contacts and vendors
• Commitment and dedication to the agency's success as well as individual career
• Can anticipate client and team needs
• Attention to detail and quality
• Instills confidence with clients and colleagues
• At least 6-8 years’ experience in agency, PR/Communications space
• Experienced ideally within the consumer or CPG space
• Bachelor’s degree in Communications, Business Management, or related field

Nice To Haves

• Ideally, you will have consumer PR agency experience in CPG/beauty/lifestyle spaces.

Responsibilities

• Supervise big pieces of business with multiple work streams and team members, spearheading high profile, award-worthy, earned-driven integrated activations and productions
• Manage day-to-day client relationships
• Oversee account teams and inter-agency relationships
• Work with high profile celebrity talent, influencers and red-carpet events
• Recommending programs and activities coordinating with client's goals
• Effectively delegating projects
• Offering counsel to team members and allocating agency resources to match client budgets
• Engaged with business development, strategic program planning, analytics, media relations and the development and execution of creative concepts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level