Senior Manager, Change Management - Assortment Planning Tool

Walmart • Bentonville, AR

1d • $90,000 - $180,000 • Onsite

About The Position

This role sits within the Merchandising Transformation organization and plays a central role in advancing how assortment planning is executed at Walmart US. The team is evolving the end-to-end merchandising operating model, and this position will lead the experience and process transformation efforts that help bring that change to life for merchants and stakeholders. This role is focused on enabling adoption of new ways of working through intuitive platform experiences, clear process design, and trusted integration across the assortment planning ecosystem. The role owns the experience and decision intelligence layer for the new Assortment Planning Tool experience and data enablement. This includes end-to-end ownership of user experience across embedded and micro-frontend workflows, validation of service and data integrations that support merchant decisions, and ensuring outputs successfully translate into downstream execution such as item and purchase order creation. Just as importantly, this leader will help drive adoption of the new experience across the enterprise by making the platform easier to use, more explainable, and better aligned to merchandise needs. The result is a more efficient assortment planning experience that saves time, improves decision quality, and helps merchants optimize their strategies. What you'll do... Own End-to-End Experience for the Platform: Lead the end-to-end user experience design across the Assortment Planning Tool, including embedded workflows and micro-frontend experiences. Identify friction points, simplify journeys, and shape enhancements that improve usability, reduce effort, and support more effective assortment decision-making. Drive Process Transformation: Translate business needs into scalable experience and process improvements for product and engineering. Partner across teams to modernize legacy ways of working, ensuring that changes in the platform are supported by clear workflows, role clarity, and operational readiness. Validate Data and Service Integrations: Ensure the services and data integrations supporting the experience are functioning correctly and producing reliable, understandable outputs. Confirm that what users see in the platform is accurate, actionable, and aligned to the intended business process. Improve Explainability and User Trust: Help define standards for how outputs, recommendations, and system-driven experiences are presented to merchants and stakeholders. Ensure users can understand what the platform is doing, why it is doing it, and how to act on the information with confidence. Ensure Downstream Execution: Partner with cross-functional teams to validate that decisions and outputs from the planning experience successfully flow into downstream execution. This includes supporting hand-offs into processes such as item setup, PO creation, and other connected operational workflows. Maintain Auditability, Traceability, and Permissions: Support trust in the platform by ensuring experiences and processes maintain clear traceability, appropriate permissions, and reliable logging. Help create confidence for merchants and stakeholders by making actions, decisions, and outputs transparent and accountable. Partner Across Product, Engineering, and Business Teams: Work closely with product, engineering, design, operations, and merchandising partners to ensure the platform experience is connected from front-end interaction through service and process execution. Align priorities across teams so that changes in the platform translate into meaningful business outcomes. Measure Experience Impact and Guide Priorities: Define and track outcomes tied to adoption, merchant efficiency, and process effectiveness. Use feedback, workflow observations, and performance indicators to prioritize enhancements that save time, improve user confidence, and help merchants optimize assortment strategies.

Requirements

• Bachelor's degree in Business Administration, International Studies, Engineering, Information Technology, or related field and 4 years’ experience in communications, human resources, or related area OR 6 years’ experience in communications, human resources, or related area.

Nice To Haves

• Leadership of cross-functional task forces or projects
• Microsoft Office

Responsibilities

• Own End-to-End Experience for the Platform: Lead the end-to-end user experience design across the Assortment Planning Tool, including embedded workflows and micro-frontend experiences. Identify friction points, simplify journeys, and shape enhancements that improve usability, reduce effort, and support more effective assortment decision-making.
• Drive Process Transformation: Translate business needs into scalable experience and process improvements for product and engineering. Partner across teams to modernize legacy ways of working, ensuring that changes in the platform are supported by clear workflows, role clarity, and operational readiness.
• Validate Data and Service Integrations: Ensure the services and data integrations supporting the experience are functioning correctly and producing reliable, understandable outputs. Confirm that what users see in the platform is accurate, actionable, and aligned to the intended business process.
• Improve Explainability and User Trust: Help define standards for how outputs, recommendations, and system-driven experiences are presented to merchants and stakeholders. Ensure users can understand what the platform is doing, why it is doing it, and how to act on the information with confidence.
• Ensure Downstream Execution: Partner with cross-functional teams to validate that decisions and outputs from the planning experience successfully flow into downstream execution. This includes supporting hand-offs into processes such as item setup, PO creation, and other connected operational workflows.
• Maintain Auditability, Traceability, and Permissions: Support trust in the platform by ensuring experiences and processes maintain clear traceability, appropriate permissions, and reliable logging. Help create confidence for merchants and stakeholders by making actions, decisions, and outputs transparent and accountable.
• Partner Across Product, Engineering, and Business Teams: Work closely with product, engineering, design, operations, and merchandising partners to ensure the platform experience is connected from front-end interaction through service and process execution. Align priorities across teams so that changes in the platform translate into meaningful business outcomes.
• Measure Experience Impact and Guide Priorities: Define and track outcomes tied to adoption, merchant efficiency, and process effectiveness. Use feedback, workflow observations, and performance indicators to prioritize enhancements that save time, improve user confidence, and help merchants optimize assortment strategies.

Benefits

• At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.
• The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level