Senior Manager, C-SNP Strategy and Program Management

DaVita • Denver, CO

75d • $100,000 - $147,000 • Hybrid

About The Position

The Senior Manager, C-SNP Strategy and Program Management will join DaVita's Integrated Kidney Care (IKC) business, our value-based care entity. Reporting to the Director of IKC Program Management, this leader will be a key member of the team that oversees IKC's growth strategy and programmatic success. This role is specifically focused on our Chronic Special Needs Plans (C-SNPs), a highly dynamic space given changes in policy, the competitive landscape, and payor relationships. This teammate will own and drive two critical functions: C-SNP product strategy and C-SNP account management. They will be responsible for defining the future of our C-SNP product, including designing and executing strategies to support product and market growth, while also managing strategic relationships with our Medicare Advantage health plan partners to ensure mutual success. The ideal candidate will be a strategic, agile, and organized leader who excels at building relationships and driving complex, cross-functional initiatives.

Requirements

• 5-7 years of relevant work experience in strategy, program management, or a related field.
• Bachelor's degree required; MBA is a plus.
• Proven experience in people leadership, including coaching and developing direct reports.
• Experience in Healthcare and Value-based care preferred.
• Deep experience in Medicare Advantage, particularly with Special Needs Plans (SNPs), is a significant plus.
• Proven experience in strategic account management or partner relationship management within the healthcare industry.
• Comfort leading large-scale business strategy projects and navigating ambiguity.
• Expert communicator and influencer with the ability to build strong relationships and navigate a complex, matrixed organization.
• Skilled developer of presentations; excellent at analytical interpretation and driving to the 'so what'; proficient in Excel.
• Driven leader with the ability to thrive in a very fast-paced, hard-working, and fun environment.
• Personal values in line with DaVita's Core Values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun.

Responsibilities

• Own the product lifecycle for DaVita's C-SNP offerings, from ideation to launch and oversight.
• Design and lead strategic projects to assess relevant product opportunities, incorporating member insights, competitive trends, and financial performance to optimize our product portfolio.
• Strategically build and manage provider networks in collaboration with our health plan partners to ensure sufficient access to care for C-SNP members.
• Serve as the relationship owner for key C-SNP health plan partners.
• Drive joint strategic planning, lead regular business reviews, and manage contract performance to ensure alignment and growth.
• Partner with DaVita operations, clinical, actuarial, finance, and IT teams to address partner priorities.
• Leverage data to deliver insights related to market and competitive trends, making sound decisions to move the team and strategy forward.
• Prepare and deliver persuasive recommendations and impactful presentations to executive leadership and external partners.
• Mature our decision framework and analytical approach for identifying which new markets to enter and which existing markets to optimize or exit.
• Provide strategic project oversight to ensure all teams are working in lockstep to deliver on goals.
• Facilitate cross-functional launch and management of C-SNP markets and products in coordination with our health plan partners.
• Develop and retain strong talent, building a team that is analytical and process-minded while also understanding the operational, clinical, and financial aspects of IKC.
• Develop processes and codify perspectives to ensure operational success for our C-SNP programs.

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more.
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree