Senior Manager, Business Strategy, Planning & Ops - Mobile

Samsung Electronics • Plano, TX

1d

About The Position

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us. Making the future is everyday life at Samsung. We’re seeking innovators who are called to not just change the world, but build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset – better builds on better. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities. Role and Responsibilities Role and Responsibilities Business Target Setting & Performance Evaluation Manage setting up short, mid- to long-term goals that the company (organization) wants to achieve to maximize business competitiveness and profit by establishing business goals and measuring and managing performance Measure and evaluate whether the goal is achieved based on objective evaluation indices. Suggest the right direction to organizations and employees in order to improve performances and manage to establish an efficient strategy to achieve the business goals efficiently. Motivate business organizations to achieve goals and induce change in behavior through the wise selection of correct evaluation items and fair evaluation. Business Issues Identification & Risk Management Manage developing strategies to enhance the competitiveness of business by establishing measures preemptively to identify issues such as incidents and accidents, deterioration in efficiency, low performance result in terms of target cost. Check the major issues of the business and establish counterplan, or assist the management in effective decision-making by recognizing potential business risks beforehand Review various factors like benchmarking activation among sub-organizations, performance and weakness comparison, inefficiency, and decreased competitiveness and review measures which can bring out improvement. Market & Competitive Analysis Constantly identify market and customer issues and trends, a competitor's development, sales, manufacturing issues and trends, changes in industry trend, new technologies. Review how much impact these factors have on our company and proceed with developing a measure to address these issues. Develops real-time insights on market trends, shifts in sales behaviors, new category entrants, to generate actionable reporting. Conduct ad hoc research on key market changes, competitive and customer moves (key announcements, intelligence) Business Performance Reviews: Develop and institutionalize business cadence to review performance and take action related to financial performance, demand planning, and business risks and opportunities to better align plans to financial objectives. Leads the monthly business review process across all carrier sales teams, including scheduling, developing framework of key topics to be addressed and managing the implementation of all action items. Integrated Operations Analysis & Reporting: Gather, analyze, report on key market performance, carrier strategy, competition and sales data to provide actionable strategies and insights for Senior Leadership Lead in the management of Sales Reporting and Analysis across the Mobile organization. Manage the development and update of sales dashboards, sales KPIs, early warning reports, and MBO management Strategic Initiatives and Tasks Management Track and manage various strategic initiatives, key tasks and requests in a systematic manner. (strategic Initiatives and tasks may come from Strategic Planning reviews, Top Management meetings, team workshops etc.) Collaborate across cross-functional Samsung teams to track down key tasks and activities and provide periodic and ad hoc updates on the progress. Organize and provide progress visibility to key stakeholders proactively Cross-functional Project / Process Management: Lead coordination and operation of cross-functional initiatives and projects to address specific business needs (e.g. Upgrade and Switching Innovation workshop) Develop key narratives and build project plans to organize, track and manage the projects throughout the year Conduct post mortems for enhancing the project outcome in the future

Requirements

• Bachelor's Degree with 8+ years of relevant experience in TMT area (technology, media, telecommunications)
• 5+ yrs. of internal business strategy and/or management consulting experience, with heavy focus on consumer technology business, marketing, project management, business transformation
• Strong quantitative skills and business acumen to understand business status and issues and drill down to identify solution paths in growing online channel business and shares
• Ability to lead complex projects, and work effectively in a matrix environment
• Ability to efficiently scope and execute concrete strategic initiatives
• Demonstrated success leading teams and establishing effective working relationships with executives in varied areas, including global HQ counterparts
• Demonstrated strategic thinker who can turn strategic objectives into practical actions
• Problem-solver with optimistic attitude & passion for delivering results
• High energy, works with a strong sense of urgency, highly responsive in a fast-paced environment
• Expertise in developing business strategy, marketing and sales presentations, using Word, Excel and PowerPoint
• Excellent communication skills and collaboration skills
• Business level Korean fluency preferred

Nice To Haves

• Master’s degree and 6+ years of relevant experience preferred

Responsibilities

• Business Target Setting & Performance Evaluation Manage setting up short, mid- to long-term goals that the company (organization) wants to achieve to maximize business competitiveness and profit by establishing business goals and measuring and managing performance
• Measure and evaluate whether the goal is achieved based on objective evaluation indices.
• Suggest the right direction to organizations and employees in order to improve performances and manage to establish an efficient strategy to achieve the business goals efficiently.
• Motivate business organizations to achieve goals and induce change in behavior through the wise selection of correct evaluation items and fair evaluation.
• Business Issues Identification & Risk Management Manage developing strategies to enhance the competitiveness of business by establishing measures preemptively to identify issues such as incidents and accidents, deterioration in efficiency, low performance result in terms of target cost.
• Check the major issues of the business and establish counterplan, or assist the management in effective decision-making by recognizing potential business risks beforehand
• Review various factors like benchmarking activation among sub-organizations, performance and weakness comparison, inefficiency, and decreased competitiveness and review measures which can bring out improvement.
• Market & Competitive Analysis Constantly identify market and customer issues and trends, a competitor's development, sales, manufacturing issues and trends, changes in industry trend, new technologies.
• Review how much impact these factors have on our company and proceed with developing a measure to address these issues.
• Develops real-time insights on market trends, shifts in sales behaviors, new category entrants, to generate actionable reporting.
• Conduct ad hoc research on key market changes, competitive and customer moves (key announcements, intelligence)
• Business Performance Reviews: Develop and institutionalize business cadence to review performance and take action related to financial performance, demand planning, and business risks and opportunities to better align plans to financial objectives.
• Leads the monthly business review process across all carrier sales teams, including scheduling, developing framework of key topics to be addressed and managing the implementation of all action items.
• Integrated Operations Analysis & Reporting: Gather, analyze, report on key market performance, carrier strategy, competition and sales data to provide actionable strategies and insights for Senior Leadership
• Lead in the management of Sales Reporting and Analysis across the Mobile organization.
• Manage the development and update of sales dashboards, sales KPIs, early warning reports, and MBO management
• Strategic Initiatives and Tasks Management Track and manage various strategic initiatives, key tasks and requests in a systematic manner. (strategic Initiatives and tasks may come from Strategic Planning reviews, Top Management meetings, team workshops etc.)
• Collaborate across cross-functional Samsung teams to track down key tasks and activities and provide periodic and ad hoc updates on the progress.
• Organize and provide progress visibility to key stakeholders proactively
• Cross-functional Project / Process Management: Lead coordination and operation of cross-functional initiatives and projects to address specific business needs (e.g. Upgrade and Switching Innovation workshop)
• Develop key narratives and build project plans to organize, track and manage the projects throughout the year
• Conduct post mortems for enhancing the project outcome in the future

Benefits

• Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.
• In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level