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The Senior Manager of Business Intelligence and Data Analytics at Talkdesk is responsible for developing and overseeing the data warehouse strategy, architecture, and standards to meet business needs. This role involves managing the Data Analytics operations team, defining key business and operational KPIs, and establishing best practices for data management and analytics. The position requires collaboration with various stakeholders to prioritize data and analytics requirements, drive vendor selection for data warehouse solutions, and promote the value of business intelligence across the organization.