Senior Manager, Business Intelligence & Analytics

Subway • Miami, FL

185d

About The Position

We have an exciting opportunity to support our Analytics team as a Sr. Manager, Business Intelligence & Analytics based in Miami, FL. Analytics at Subway leverages mathematics and statistics to uncover insights in data to inform business decisions. The North America team provides critical analytics to evaluate company performance and identify key actions that drive the greatest impact on performance improvement. This role is responsible for analyzing transaction level data and promotional activities to inform messaging, targeting, and uncover value opportunities. In addition, you will partner with the Global Pricing team to evaluate pricing recommendations and support marketing with new product pricing. As a thought leader, this position will collaborate, communicate, and strategize to deliver meaningful business impact, with a direct influence on our marketing strategic direction.

Requirements

• Bachelor's degree in Business Analytics, Statistics, Mathematics, Economics, Finance, Business Administration (Required).
• Minimum 8 years of experience in Analytics (QSR/Retail experience a plus).
• Expert knowledge of Microsoft Office (Excel, PowerPoint, Outlook).
• Extensive knowledge of SQL. Experience using Alteryx, Tableau, and/or APT Test & Learn a plus.
• Experience collaborating across functions, including external vendors to gather data and collaborate on measurement and insights.
• Strong experience applying statistical techniques such as regression, ANOVA, cluster analysis, factor analysis, time business problems.
• Strong experience designing, implementing, and analyzing A/B tests or other experimental methodologies to optimize business performance.
• Ability to turn data into actionable strategies, provide clear recommendations, and present findings to leadership in a way that influences decision-making.
• Familiarity with data infrastructure, databases, file manipulation, and ability to collaborate with internal and external IT teams.
• Strong analytical problem-solving skills, including data QC and summarizing key findings.
• Capable of explaining advanced analytics to non-technical audiences.
• Strong business acumen and understanding of how analytics impacts overall business performance.

Responsibilities

• Analyze transactional datasets and industry-specific trends to gain actionable insights, leveraging data to support continuous optimization.
• Align system initiatives and pricing execution with Subway's guidelines, analyze performance to assess pricing effectiveness, and support new product pricing for Marketing.
• Partner with the Marketing team to design and implement campaign tests, analyze results, and translate findings into actionable insights.
• Prepare presentations to communicate performance insights and data-driven recommendations to stakeholders.
• Perform ad-hoc analysis to proactively develop and test hypotheses.

Benefits

• Insurance Plans (Medical/Life)
• 401K
• Competitive Bonus
• Mobility Allowance
• Tuition Reimbursement
• Company Holidays
• Volunteering time
• And Many More…

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Food Services and Drinking Places
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees