Senior Manager, Business Excellence

Autodesk • CA

76d • $143,000 - $231,220

About The Position

At Autodesk, we empower innovators to shape the future. Our Customer Learning Organization delivers learning experiences that unlock value and drive customer success. This role offers a unique opportunity to influence how learning products are delivered and adopted globally, impacting customers, teams, and the future of work. We are seeking a strategic and innovative Senior Manager, Business Excellence, to elevate our Learning Operations across product lines. This role is ideal for a dynamic leader who thrives at the intersection of operational strategy, AI automation, and cross-functional execution. You’ll drive transformation, champion scalable solutions, and shape the future of learning experiences for our customers and teams. *This is a remote position with a preferred location of San Francisco, CA.

Requirements

• A bachelor's or master's degree in Business Administration, Operations Management, Project Management, or equivalent relevant work experience.
• 6+ years in business excellence or operational leadership roles, including 2+ years of people management experience.
• Proven success in process improvement, project coordination, and AI automation.
• Strong leadership, communication, and stakeholder management skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Analytical mindset with strong problem-solving capabilities.
• Experience in the learning and development industry is a plus.
• PMP or similar project management certification is a plus.

Responsibilities

• Lead the Business Excellence Roadmap: Define and evolve a strategic roadmap that aligns with Autodesk’s KPIs and delivers measurable impact across customer satisfaction, adoption, and revenue.
• Streamline Learning Operations: Architect and implement process improvements that enhance efficiency across global learning product lines.
• Partner Across the Business: Collaborate with Product, GTM, Sales, and Customer Success leaders to align operational initiatives with business goals.
• Drive Change at Scale: Lead global change management programs that embed new tools, processes, and behaviors across teams.
• Oversee Execution & Risk Management: Manage cross-functional projects, mitigate risks, and ensure timely delivery of strategic initiatives.
• Mentor & Build Talent: Lead a high-performing team of project managers, fostering leadership growth and execution excellence.
• Deliver Executive Insights: Translate operational data into strategic recommendations for senior leadership.
• Build Scalable Frameworks: Design repeatable execution models that work across regions, product lines, and customer segments.
• Champion Innovation: Pilot emerging technologies and methodologies that enhance learning and operational performance.

Benefits

• Health and financial benefits
• Time away and everyday wellness
• Annual cash bonuses
• Commissions for sales roles
• Stock grants
• Comprehensive benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees