Senior Manager, Business Controls Testing, Enterprise Services Risk

Capital One • McLean, VA

11d

About The Position

The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As a Senior Manager on the Business Controls Testing (BCT) team within the Enterprise Services Core Risk Controls Governance & Testing (CGT) team, you will partner across Enterprise Services, Risk Management Partners, and Business Units to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders, and associates. As a member of the 1st line controls testing team, you will collaborate with other 1st, 2nd, and 3rd line teams to monitor and test processes and control environments, report results, and evaluate compliance with requirements and regulations for the Business Risk organizations within Enterprise Services. Your contributions will drive insight into risk and control performance, and organizational change through risk identification, measurement, analysis and reporting to enable better management of business and technology risks in an open and collaborative environment. The ideal candidate will have a strong interest in process maturity and platform technologies, as well as a clear understanding of requirements, controls, and testing methodologies. In this role you will: Lead and manage a team of control testers to design/execute test plans, identify process and control gaps, and compose clear and concise findings to document shortcomings across enterprise product and platform domains Oversee the planning, execution, and documentation of control testing activities aligned with regulatory, risk management, and compliance requirements Review and validate control testing results, ensuring completeness, accuracy, and consistency with testing methodology requirements Identify control weaknesses or gaps and partner to facilitate timely remediation in collaboration with control owners and other stakeholders Communicate results and provide recommendations that strengthen processes and controls Monitor and report testing metrics and program status to senior leadership, providing awareness and helping to inform decision-making Partner across lines of defense to ensure alignment on control objectives, test results, and findings Provide subject matter expertise on control design, operational effectiveness, and risk mitigation strategies across complex technology environments Champion continuous improvement initiatives, including process optimization, automation, and control rationalization Coach and develop team members, supporting career development within the control testing function and fostering a high-performance culture Assist and drive project and program delivery, including project and process management, reporting, facilitation of senior leadership meetings, drafting and reviewing materials for senior management and the Board of directors, and other governance activities. Have the opportunity to develop and execute program strategy, learn new technologies, develop relationships with partners across divisions, and materially contribute to process enhancements to reduce risk

Requirements

• High School Diploma, GED, or Equivalent Certification
• At least 5 years of experience in Risk Management, Process Management, Project Management, or a combination of these
• At least 5 years of experience supporting, partnering, and interacting with internal and external business clients
• At least 7 years of experience in Audit or IT Risk Management
• At least 7 years of People Management experience
• At least 7 years of experience in testing business and technical controls in financial institutions or combination of both
• At least 7 years of experience consulting with senior executives or strategy building
• At least 1 year of experience in controls development, controls management, and reporting activities

Nice To Haves

• Bachelor's Degree or Military Experience
• Risk Certifications (CRISC, CISA, CISSP, CRCM, CIPP, ABA Risk Management Certification)
• At least 6 years of experience supporting, partnering and interacting with internal stakeholders
• At least 5 years of Financial Services industry experience working with technology
• Project Management (PMP) or Program Management (PgMP) certification

Responsibilities

• Lead and manage a team of control testers to design/execute test plans, identify process and control gaps, and compose clear and concise findings to document shortcomings across enterprise product and platform domains
• Oversee the planning, execution, and documentation of control testing activities aligned with regulatory, risk management, and compliance requirements
• Review and validate control testing results, ensuring completeness, accuracy, and consistency with testing methodology requirements
• Identify control weaknesses or gaps and partner to facilitate timely remediation in collaboration with control owners and other stakeholders
• Communicate results and provide recommendations that strengthen processes and controls
• Monitor and report testing metrics and program status to senior leadership, providing awareness and helping to inform decision-making
• Partner across lines of defense to ensure alignment on control objectives, test results, and findings
• Provide subject matter expertise on control design, operational effectiveness, and risk mitigation strategies across complex technology environments
• Champion continuous improvement initiatives, including process optimization, automation, and control rationalization
• Coach and develop team members, supporting career development within the control testing function and fostering a high-performance culture
• Assist and drive project and program delivery, including project and process management, reporting, facilitation of senior leadership meetings, drafting and reviewing materials for senior management and the Board of directors, and other governance activities.
• Have the opportunity to develop and execute program strategy, learn new technologies, develop relationships with partners across divisions, and materially contribute to process enhancements to reduce risk

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website .

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees