Senior Manager, Business Controls Testing, Enterprise Services Risk

Capital One•Richmond, VA

34d

About The Position

The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As a Senior Manager on the Business Controls Testing (BCT) team within the Enterprise Services Core Risk Controls Governance & Testing (CGT) team, you will partner across Enterprise Services, Risk Management Partners, and Business Units to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders, and associates. As a member of the 1st line controls testing team, you will collaborate with other 1st, 2nd, and 3rd line teams to monitor and test processes and control environments, report results, and evaluate compliance with requirements and regulations for the Business Risk organizations within Enterprise Services. Your contributions will drive insight into risk and control performance, and organizational change through risk identification, measurement, analysis and reporting to enable better management of business and technology risks in an open and collaborative environment. The ideal candidate will have a strong interest in process maturity and platform technologies, as well as a clear understanding of requirements, controls, and testing methodologies.

Requirements

High School Diploma, GED, or Equivalent Certification
At least 5 years of experience in Risk Management, Process Management, Project Management, or a combination of these
At least 5 years of experience supporting, partnering, and interacting with internal and external business clients
At least 7 years of experience in Audit or IT Risk Management
At least 7 years of People Management experience
At least 7 years of experience in testing business and technical controls in financial institutions or combination of both
At least 7 years of experience consulting with senior executives or strategy building
At least 1 year of experience in controls development, controls management, and reporting activities

Nice To Haves

Bachelor's Degree or Military Experience
Risk Certifications (CRISC, CISA, CISSP, CRCM, CIPP, ABA Risk Management Certification)
At least 6 years of experience supporting, partnering and interacting with internal stakeholders
At least 5 years of Financial Services industry experience working with technology
Project Management (PMP) or Program Management (PgMP) certification

Responsibilities

Lead and manage a team of control testers to design/execute test plans, identify process and control gaps, and compose clear and concise findings to document shortcomings across enterprise product and platform domains
Oversee the planning, execution, and documentation of control testing activities aligned with regulatory, risk management, and compliance requirements
Review and validate control testing results, ensuring completeness, accuracy, and consistency with testing methodology requirements
Identify control weaknesses or gaps and partner to facilitate timely remediation in collaboration with control owners and other stakeholders
Communicate results and provide recommendations that strengthen processes and controls
Monitor and report testing metrics and program status to senior leadership, providing awareness and helping to inform decision-making
Partner across lines of defense to ensure alignment on control objectives, test results, and findings
Provide subject matter expertise on control design, operational effectiveness, and risk mitigation strategies across complex technology environments
Champion continuous improvement initiatives, including process optimization, automation, and control rationalization
Coach and develop team members, supporting career development within the control testing function and fostering a high-performance culture
Assist and drive project and program delivery, including project and process management, reporting, facilitation of senior leadership meetings, drafting and reviewing materials for senior management and the Board of directors, and other governance activities.
Have the opportunity to develop and execute program strategy, learn new technologies, develop relationships with partners across divisions, and materially contribute to process enhancements to reduce risk