Uber-posted 2 months ago
$186,000 - $207,000/Yr
Full-time
New York, NY
5,001-10,000 employees
Transit and Ground Passenger Transportation

The Global BizOps team is responsible for building and continuously improving an advanced business data and tools ecosystem. This ecosystem empowers every Mobility Operations staff member to understand the ground truth of our business quickly. The Global Performance Analysis (GPA) Lead challenges executive leadership to focus on the biggest, most consequential aspects of business performance. In doing so, this role enables a globally aligned 'management by exception' model where regional teams contextualise business performance via a global lens, and challenges from executives steer operations analytical capacity to be focused on the most globally-relevant questions and assumptions. This role, which is anticipated to build out a small team of direct report ICs over time, will utilize (and motivate) new global analytical tools to achieve a deeper level of understanding of our business performance than we've ever had before; deep diving on metric trends, relationships, inter-dependencies, variabilities, sensitivities, uncertainties, risks, assumptions and BBQs ('big bold questions') with a particular focus on (1) understanding how our business is evolving / will evolve over the next 3-5 years, and (2) identifying what we can do NOW to optimise performance later. This role will work closely with the Global Head of BizOps and the Head of Global S&P to evolve the content of Uber Mobility's executive materials, and will work closely with BizOps 'Economic Performance' and other Ops counterparts in each region, to 'operationalise' a model where all 'top down' challenge and questions are appropriately contextualised, framed, prioritised and reported back on. The GPA Lead will also work with these regional and local stakeholders to help shape and contextualize/couch 'bottoms up' findings in a way that they can be immediately understood within the existing executive narrative of performance.

  • Analyze global business performance using advanced analytical tools and surface key insights, risks, opportunities and questions.
  • Maintain a constantly updated perspective of the most important global and regional performance characteristics and update this view in light of new signals.
  • Enable and coordinate a 'management by exception' model across global and regional operations teams.
  • Deep dive on priority questions, hypotheses and opportunities to understand ground truth and report back to Mobility leadership.
  • Maintain a clearly documented and transparent PoV on the most important BBQs (Big Bold Questions) and Assumptions.
  • Face off to regional BizOps Economic Performance Leads to ensure a coherent and globally scaled approach.
  • Develop deep SME knowledge of the economics and dynamics of Uber's mobility business.
  • Provide input to the DMAP Design Lead regarding analytical tools, models and capabilities.
  • 8+ years of experience designing, building and using internal analytical tools within a data-driven organization.
  • Deep understanding and intuition for the drivers of business performance within a complex and dynamic marketplace environment.
  • Strong data visualisation skills (R, Python, Tableau, Looker Studio, etc.).
  • STEM background with experience in time series analysis.
  • Able to articulate complex analysis in simple terms for senior leaders and a wide variety of other stakeholders.
  • Acts as a coach and partner to a large number of global and regionally located stakeholders.
  • A combination of Quantitative PhD and industry experience.
  • Has held a quantitative analyst role analysing the performance of portfolios of assets.
  • Experience of business performance analysis within retail or consumer industries.
  • Quantitative consulting experience with examples of findings surfaced.
  • Comfortable being hands-on with R, Python, and coding-based statistical & analytical tools.
  • Experience presenting to CxO level stakeholders and/or boards.
  • Eligible to participate in Uber's bonus program.
  • May be offered an equity award & other types of compensation.
  • Eligible for various benefits.
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