Senior Manager, Bioanalytical Services

Icon • Lenexa, KS

211d

About The Position

ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. At ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives. Our ‘Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organization: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organization that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development. That's our vision. We're driven by it. And we need talented people who share it. If you're as driven as we are, join us. You'll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you'll be helping shape an industry.

Requirements

• PhD degree in Chemistry, Biochemistry, or a related field.
• 6+ years of experience in regulated LC-MS/MS bioanalysis, including supervisory or leadership experience.
• Deep technical knowledge of quantitative LC-MS/MS methods, reverse-phase and size-exclusion chromatography, and regulated bioanalytical workflows.
• Proven ability to manage projects, meet timelines, and uphold high scientific standards in a regulated environment.

Nice To Haves

• Experience with automation platforms, LIMS, and electronic laboratory notebooks (ELNs).
• Knowledge of CRO operations and client service expectations in a fast-paced environment.
• Strong communication, problem-solving, and mentoring skills.

Responsibilities

• Lead day-to-day LC-MS/MS laboratory operations and ensure delivery of client studies on time and within quality and regulatory expectations.
• Manage workflows involving small molecules, peptides, oligonucleotides, siRNAs, and antibody-drug conjugates (ADCs).
• Oversee method development, validation, and sample analysis in compliance with ICH M10 and GLP regulations.
• Drive resource planning, instrument utilization, and capacity optimization across LC-MS/MS platforms.
• Act as a scientific and operational point-of-contact for sponsors, supporting study design, troubleshooting, and client communications.
• Collaborate with Business Development to support growth through technical consultation, capabilities presentations, and project proposals.
• Represent LC-MS/MS operations during audits, client meetings, and regulatory inspections.
• Ensure adherence to GLP, GCP, and global regulatory standards across all LC-MS/MS studies.
• Partner with QA to maintain SOPs, address compliance gaps, and implement quality-driven improvements.
• Foster a culture of proactive issue resolution, continuous improvement, and data integrity.
• Mentor and lead a team of scientists, analysts, and lab staff with a focus on performance, scientific excellence, and professional development.
• Support onboarding, training, and career progression within the LC-MS/MS group.
• Promote a collaborative, inclusive, and solution-oriented work environment aligned with ICON values.
• Work closely with cross-functional teams including LIMS, clinical project management, and other global bioanalytical labs to align strategies and share best practices.
• Contribute to department-wide initiatives supporting harmonization and innovation across ICON Bioanalytical Services.

Benefits

• Competitive salary packages.
• Annual bonuses reflecting delivery of performance goals.
• Range of health-related benefits to employees and their families.
• Competitive retirement plans and related benefits such as life assurance.
• Various annual leave entitlements.
• Global Employee Assistance Programme, offering 24-hour access to a global network of professionals.
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Ph.D. or professional degree