Senior Manager Billing Operations (Remote) - Radiology

Washington University in St. Louis

2d • Remote

About The Position

Manages the day-to-day operations of the Revenue Cycle for Department, assuring compliance and maximizing income for services rendered. Requires full understanding of the AR billing process along with the WashU financial system Workday and Epic Professional Billing solutions.

Requirements

• Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
• Management In A Third-Party Receivable Or Healthcare Reimbursable Environment (7 Years)

Nice To Haves

• Management/Supervisory (5 Years)
• Analytical Thinking
• Communication
• Critical Thinking
• Detail-Oriented
• Epic EHR
• Financial Processing
• Identifying Trends
• Insurance Claims
• Medical Billing and Coding
• Microsoft Office
• Patient Account Management
• Problem Solving
• Project Administration
• Third Party Billing
• Trend Analysis
• Workday HCM

Responsibilities

• Manages the day-to-day operations of the Revenue Cycle for department, including but not limited to patient accounts, accounts receivable, financial counseling, coding and compliance, fee schedules, payor relationships, provider credentialing and enrollment.
• Serves as a lead Revenue Cycle contact with the Office of Professional Billing Compliance, PBS, and Epic as it relates to clinical revenue.
• Manage Revenue Cycle work queues, ensuring departmental metrics are being met across all areas of patient billing and accounts.
• Manage patient accounts, including payment agreement policies, credit balances and bad debt to resolve credits in the AR billing system.
• Monitors accounts receivable, escalating issues, providing education and running special projects to resolve issues and trends. This requires identifying the root causes of issues and resolving them through education, system corrections, or processing appropriate refunds to payors and patients.
• Serves as subject matter expert for the department.
• Assists in the oversight of payor enrollment for providers in department with outside vendors to maximize receiving electronic remittance advice and payments from payers.
• Provides reporting on accounts reimbursement and/or A/R activity, income budget forecasting and implements service orientation for patient accounts office.
• Implements, manages, and reviews quality assurance program and performance standards.
• Remains current, with responsibility to communicate, in-service and implement, new developments with payor policies, ensuring department practices are in compliance.
• Performs other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees