Mediafly is the leading revenue enablement platform market-facing teams use to plan, predict, coach, and engage at the highest levels. Our unified suite of solutions create immersive buyer experiences; enable sellers to lead with value, allow managers to scale coaching, and empower leaders to forecast with confidence. In today’s unpredictable market, Mediafly is the key to delivering predictable efficient growth. We are seeking a highly motivated and experienced Senior Manager or Associate Director of Customer Success to join our growing team. This role is ideal for a seasoned customer success professional who is passionate about leading and developing a team, driving customer adoption and retention, and contributing to the strategic direction of our Customer Success organization. You will be responsible for overseeing a portfolio of key customer accounts, guiding a team of Customer Success Managers (CSMs), and collaborating cross-functionally to ensure our customers achieve their desired outcomes with Mediafly.