Senior Manager and Director, Operational Value Creation - Growth Strategy

West Monroe•Chicago, IL

About The Position

West Monroe is expanding its Operational Value Creation practice with a focus on helping clients identify, prioritize, and activate top line and bottom-line growth. We are seeking Director and Senior Manager / Manager level candidates with strong experience in growth strategy, commercial transformation, and value creation, who can also apply AI-enabled insights and agentic workflows to unlock new sources of value. This role requires a leader who can identify growth opportunities, open doors to new areas of revenue, and help clients execute, using data and AI as accelerators.

Requirements

10+ years of experience in strategy consulting or advisory roles
Experience working with middle-market clients ($500M–$2B revenue)
Strong background in growth strategy and revenue expansion
Demonstrated ability to turn insight into execution
Experience applying analytics, AI, or automation in commercial or growth contexts
Ability to build and lead high functioning teams
Strong executive communication and relationship-building skill

Nice To Haves

PE diligence or portfolio value creation experience
Experience working with AI-enabled commercial tools (e.g., pricing, forecasting, personalization, GTM analytics)
Entrepreneurial mindset with comfort building new offerings

Responsibilities

Lead growth strategy engagements focused on: New market entry and customer expansion
Commercial, pricing and go-to-market effectiveness
Apply advanced analytics and AI-enabled tools to: Identify unmet customer needs and growth white space
Improve forecasting, segmentation and prioritization
Test and refine growth hypotheses
Support diligence and value creation efforts by identifying revenue synergies and growth levers
Partner with client executives (CEO, CRO, CMO, BU leaders) as a trusted advisor
Translate strategy into actionable roadmaps and execution plans, including where automation or agentic workflows can scale impact
Lead and mentor consulting teams across strategy, data, and execution
Contribute to building repeatable, AI-enabled growth frameworks and playbooks

Benefits

Employees (and their families) are covered by medical, dental, vision, and basic life insurance.
Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses.
Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year.
Eligibility for ten weeks of paid parental leave will also be available upon hire date.

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