Senior Manager - Ancillary Edge

United Airlines • Chicago, IL

105d • $137,275 - $178,670

About The Position

As the Senior Manager of IT Application Development, you will be responsible for developing and implementing a new internal collection of reusable ancillary APIs. This pivotal product is integral to United's growth strategy and is designed to seamlessly integrate ancillary capabilities with dozens of systems within and outside the organization. Your primary responsibility will be to lead a team dedicated to digital transformation. This will involve providing hands-on leadership in the design, analysis, and development of highly documented, testable, and reusable APIs. The role will emphasize solutions architecture, Agile development, and driving organizational change.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business, or related field preferred.
• 7+ years of relevant experience in software engineering, developer productivity, and/or architecture.
• Experience in common architecture frameworks such as Microservices, API management.
• Experience in designing or building applications using AWS (or Azure or GCP) cloud architecture & services and support of highly available and resilient multi-region platforms.
• Understanding of system architecture principles, including the ability to design scalable and reliable solutions.
• Leadership experience and the ability to guide and inspire a team.
• A mindset for continuous learning and staying updated on industry trends, emerging technologies, and best practices.
• Advanced technical and business knowledge in software development life cycle, quality, project management and other related disciplines/processes.
• Well versed in Agile, DevOps, and SRE frameworks and practices.
• Ability to remain enthusiastic while navigating extensive bureaucracy and red tape.
• Must be legally authorized to work in the United States for any employer without sponsorship.
• Successful completion of interview required to meet job qualification.
• Reliable, punctual attendance is an essential function of the position.

Nice To Haves

• Master's degree.
• Certifications in relevant technologies such as AWS.
• Practical experience in developing and architecting highly integrated, high volume commercial APIs is highly valued.
• Leadership experience in managing multiple, large, cross-functional teams or projects, and influencing senior level management and key stakeholders.

Responsibilities

• Led and managed one or more teams responsible for engineering, delivery, and support.
• Drive one or more game changing technology projects to ensure delivery of banner initiatives and modernization of software engineering practices.
• Understand and partner with United functional and technology leadership teams along with product SMEs to define the end-state vision, goals, and strategy of the product and create multi-year product development strategy and tactical plans.
• Share knowledge and collaborate to manifest effective and innovative solutions to hard problems.
• Engage, collaborate and partner with stakeholders, technical and business, to understand 'what success looks like' and user expectations, and lead the development of solutions that meet functional and technical requirements.
• Aligning with business partners on delivery success criteria and evolve technology solutions to promote reusability and ultimately reduce go-to-market time for technical delivery.
• Provide delivery estimates and business case updates to support overall performance metrics and goals, monthly initiative status reporting and quarterly planning.
• Identify technical obstacles early and work closely with the team to find creative solutions.
• Responsible for escalating, assisting and follow-through on resolution of issues related to delivery of technology solutions.
• Ensure best practices for SRE, DevOps, and Agile methodologies are implemented, and continuous improvements are made.
• Ensure adherence to code scanning and other security protocols are adhered to during development and release.
• Empower, coach, and develop team members.
• Promote a culture of fun and learning.
• Establish team and individual's goals including performance reviews and career and performance plans, celebrate successes.
• Perform short and long-term resource planning to ensure the appropriate capacity and skills are available to meet goals and schedules.
• Assess and recommend improvements to the organization structure, roles, and responsibilities.

Benefits

• Medical, dental, vision, life, accident & disability insurance.
• Parental leave.
• Employee assistance program.
• Commuter benefits.
• Paid holidays.
• Paid time off.
• 401(k) plan.
• Flight privileges.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Air Transportation
• Education Level: Bachelor's degree