Senior Manager, Advisory

Visa•Ashburn, VA

4h•$138,300 - $200,800•Hybrid

About The Position

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. The NA Consulting Practice within VCA provides consulting and solution services for Visa’s largest issuers in the United States, applying deep expertise in banking, payments & analytics to assist clients with key business priorities, drive growth and improve profitability. The VCA team offers a comprehensive range of consulting services to address challenges in areas like improving profitability, strategic growth, customer experience, digital payments, and risk management. The Sr Manager will join this team to develop high impact projects for Visa’s North America clients, responsible for selling consulting engagements, delivering and implementing projects and solutions with large US Financial Institutions / Issuing Banks, Enablers, Merchants, and Fintechs. This role involves developing initiatives for sustainable and profitable growth, positioning Visa as a preferred brand and unique business partner. Engagements primarily focus on developing client strategies such as market penetration, profitability analysis, segmentation, growth, product development, program launch, customer acquisition, customer life cycle optimization, retention & enhancements. This is an individual contributor role reporting into a Director within VCA.

Requirements

8+ years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience.
Relevant experience at large management consulting firm or US Financial Institution
Payments/Financial Services experience
Strong Analytical/Quantitative Background
Experience working with financial indicators to measure business performance.
Significant focus on impacting ROI
Self-motivated, highly energized, detail-oriented
Ability to handle numerous projects concurrently
Knowledge and understanding of banking operations and/ or payment schemes, including products & services, business systems and processes, marketing initiatives and card issuing experience
Excellent communication, storytelling and presentation skills
Team player
Technology mindset, curious, up to date with digital trends and applications
Ability to develop enduring, strategic relationships with internal and external clients and across the Visa organization.
Ability to juggle multiple tasks.
Demonstrated experience closing sales.
Understanding of the debit/credit payments space and nuances within the Community FI client segment.

Nice To Haves

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

Responsibilities

Proactively engage with Visa internal teams in regular strategic & planning discussions.
Managing a sales pipeline within an identified list of client targets and selling consulting work against a sales target.
Collaboration with other Visa teams for account planning, including Account Executives and Client Marketing, as well as other VCA delivery teams.
Leads initiatives to identify potential opportunities with partners and contributes to closing deals for engagement work.
Work with other delivery partners to determine collaborative Visa solutions that can help Clients solve their key growth initiatives.
Maintains internal records in various systems for pricing approvals, internal routing and legal/funding approvals, and updating for proper revenue recognition.
Playing a leadership role to identify required timelines, resources, SME’s, etc. to align with key elements as defined in a Business Initiative Addendum/Statement of Work.
Building a storyline to help the client link insights to recommendations.
Developing frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.
Build solutions and actionable insights that will help clients to grow their portfolios and customer engagement in their core business.
Partner with peers in other functional areas (marketing, sales, risk, innovation, new flows) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources.
Produce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments.
Ability to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients.
Build new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practice.