Senior Maintenance Supervisor - Sage & Lantana at Cypress Cay

Greystar•Lutz, FL

1d•Onsite

About The Position

Greystar is seeking a Senior Maintenance Supervisor to manage and coordinate all technical and mechanical work for a very large property, or multiple properties. The primary goal is to ensure the interior and exterior of buildings, grounds, amenities, and common areas meet the Company’s standards for cleanliness, appearance, safety, and overall functionality, while also achieving budgeted financial and operational goals. This role involves overseeing the completion of all resident work orders, ensuring routine upkeep and repairs are done according to established policies, safety standards, and budgetary requirements. The supervisor will also manage the “make-ready” process for vacant apartment homes, including inspections, creating punch lists, scheduling vendors, and inspecting completed work. Key responsibilities include developing and maintaining standards for the community's overall appearance, inspecting work performed by both internal service team members and external contractors/vendors to ensure quality, and managing inventory of spare parts and materials within budget. The position requires preparing maintenance and capital expense budgets, completing monthly Preventative Maintenance procedures, and supporting cost-cutting initiatives. Additionally, the supervisor is responsible for conducting safety meetings, ensuring MSDS sheets are current, and staying updated on OSHA and other safety regulations to ensure property compliance. Strong customer service skills are essential for interacting respectfully with residents and team members, addressing questions, and responding efficiently to maintenance complaints and work orders.

Requirements

Ability to manage and coordinate technical and mechanical work for properties.
Knowledge of established policies, procedures, safety standards, code requirements, and budgetary requirements.
Experience overseeing the “make-ready” process for vacant apartment homes.
Ability to develop and maintain standards for community cleanliness and appearance.
Skills in inspecting work performed by service team members, contractors, and vendors.
Proficiency in maintaining and ordering inventory of spare parts and maintenance materials.
Experience in preparing maintenance and capital expense budgets, including financial statement analysis and operational report assessment.
Ability to complete monthly Preventative Maintenance procedures.
Commitment to supporting cost-cutting and expense control programs.
Knowledge of OSHA and other safety-related laws and requirements.
Strong customer service skills, including respect, effective communication, and efficient response to complaints and work orders.

Responsibilities

Manages and coordinates all technical and mechanical work for a very large property, or multiple properties, to ensure the interior and exterior of buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.
Ensures budgeted financial and operational goals are met.
Manages the completion of all work orders generated from resident requests for service.
Ensures routine upkeep on the property is diagnosed and repaired or replaced in accordance with established policies, procedures, safety standards, and code requirements and budgetary requirements.
Oversees the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, and inspecting completed work.
Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
Maintains and orders adequate inventory of spare parts and maintenance materials as needed to stay within budgetary guidelines.
Prepares the maintenance and capital expense budget for the property by analyzing and evaluating financial statements, and accessing operational reports that establish historic and predict performance patterns based on yearly unit inspections.
Completes monthly Preventative Maintenance procedures as outlined in the Policy and Procedure Manual.
Supports cost-cutting and expense control programs by ensuring parts are repaired when possible rather than replaced.
Ensures team is not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
Conducts regularly scheduled Greystar safety meetings.
Ensures all MSDS sheets are current and readily accessible.
Keeps up to date on all OSHA and other safety related laws and requirements to ensure property compliance.
Demonstrates customer services skills by treating residents and others with respect, answering questions from your team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Birthday off after 1 year of service.
Additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities (for onsite team members, subject to discount and unit availability).
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave.
Lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.