Senior Maintenance Supervisor

Fairfield Residential • Chelsea, MA

300d • $43 - $49

About The Position

The Senior Maintenance Supervisor at Vero / V2 is responsible for supervising two properties in Boston, MA: Vero Apartments (436 Units) and V2 Apartments (256 Units). This position is critical for ensuring the upkeep of the properties and the happiness and comfort of the residents. The Senior Maintenance Supervisor oversees the overall appearance and maintenance of the apartment communities, supervises and motivates a diverse staff, and makes independent decisions, especially during after-hours emergency situations. Successful associates in this role may be promoted into Regional Maintenance Manager positions.

Requirements

• Three or more years' hands-on apartment or building maintenance experience required.
• Experience with multifamily maintenance and managing multi-site is required.
• Strong knowledge of plumbing, electrical, HVAC, carpentry, and appliance repair work.
• HVAC-EPA (Type II) or EPA Universal certification is required.
• Certified Pool Operator (CPO) certification strongly preferred.
• Ability to read and comprehend budgets.
• Supervisory / Team Management experience required.
• Experience with Yardi or other property management accounting software.
• High school diploma or equivalent required.
• Ability to read, write, understand, and communicate in English.
• Experience using Microsoft Outlook, Word, and Excel.
• Professional verbal and written communication skills.
• Superior customer service skills including the ability to manage difficult customers and/or situations.
• Availability to be on-call and responsive to after hour emergencies.
• Ability to work a flexible schedule to include weekends, evenings, and holidays.

Nice To Haves

• Certified Pool Operator (CPO) certification.

Responsibilities

• Perform, schedule and supervise maintenance repairs throughout the property.
• Schedule, monitor and conduct preventative maintenance.
• Maintain a flexible, available schedule to respond to and resolve after-hours and weekend emergency maintenance and custodial requirements.
• Use Yardi (or similar) property management software to manage open service repair requests.
• Create and manage a budget while maintaining an accurate inventory of maintenance items.
• Ensure that policies and procedures as well as safety and compliance expectations are met.
• Lead, motivate and develop a successful, inclusive and diverse property maintenance team.
• Provide timely and constructive performance feedback and light mediation.
• Deliver outstanding customer service to all residents.

Benefits

• Paid time off, paid holidays and sick days.
• Paid time off for volunteering activities (optional).
• Matched 401(k).
• Medical, dental & vision insurance.
• Flexible spending account.
• Life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Heavy and Civil Engineering Construction
• Education Level: High school or GED