Senior Machine Learning Engineer

SeatGeek

112d • $145,000 - $200,000

About The Position

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. SeatGeek is a technology innovator on a mission to disrupt the $300 billion ticketing industry. We have the product, vision, and team to make life better for performers, venues, and fans, and build a generational consumer brand in the process. All we’re missing is you. You will join a group that bridges the gap between research and production-ready ML systems. Your work will directly impact how millions of fans discover and purchase tickets, how we optimize pricing and inventory, how we personalize the SeatGeek experience, and how we prevent fraud across our marketplace. You will design and build ML infrastructure and services that operate at scale, turning complex algorithms into reliable, fast, and maintainable systems that drive business value.

Requirements

• Experience building and deploying machine learning systems in production environments
• 4+ years of experience in software engineering with at least 2+ years focused on machine learning systems and MLOps
• Strong programming skills in Python and experience with ML frameworks like scikit-learn, TensorFlow, PyTorch, or similar
• Experience with cloud platforms and containerization technologies
• Understanding of both batch and real-time ML systems, including experience with model serving, A/B testing, and performance monitoring
• Passion for software craftsmanship and product
• A product mindset focusing on user experience, business impact, system reliability, and product functionality
• Commitment to teamwork and mentoring

Nice To Haves

• Experience with Python + FastAPI, Go, C# + .NET Core
• Familiarity with Postgres, MemcachedRedis, Elasticsearch
• Experience with AWS (SageMaker, Redshift, ECS), Airflow for orchestration
• Knowledge of Gitlab for version control
• Familiarity with AI Tooling like Cursor, Github Copilot, Claude Code
• Experience with Datadog for observability

Responsibilities

• Design, build, and deploy machine learning models and systems that operate reliably at scale in production
• Build and maintain ML infrastructure including feature stores, model serving platforms, and real-time inference pipelines
• Embed on a product engineering team and collaborate closely with data scientists, PMs, and Software Engineers to translate research and experimental models into production-ready systems
• Solve complex technical challenges unique to the ticketing industry, including real-time pricing optimization, demand forecasting, and fraud detection
• Develop automated ML pipelines for training, validation, deployment, and monitoring using MLOps best practices
• Work across team and discipline boundaries to evangelize ML capabilities and build them into SeatGeek's core product offerings

Benefits

• Equity stake
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave
• 401(k) matching program
• Student loan support resources
• Health, vision, dental, and life insurance
• Up to $25k towards family building and reproductive health services
• Gender-affirming care support program
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees