Senior Machine Learning Engineer

ServiceNowMountain View, CA
11hOnsite

About The Position

What you get to do in this role: The Advanced Technology Group (ATG) at ServiceNow is a customer-focused innovation group building intelligent software and smart user experiences using existing and latest advanced technologies to enable end-to-end, industry-leading work experiences for customers. We are a group of researchers, applied scientists, engineers, and product managers with a dual mission. We build and evolve the AI platform, and partner with teams to build products and end-to-end AI-powered work experiences. In equal measure, we lay the foundations, research, experiment, and de-risk AI technologies that unlock new work experiences in the future. You will play a major part in building AI and Machine Learning (ML) solutions that transform the user experience and workflow efficiency of enterprise services. Traditional analytical tools tend to require a technically knowledgeable user to produce even simple results. We are taking a completely fresh approach with the expectation that any user, regardless of technical knowledge, can use the AI/ML solutions we develop to operate the services in the enterprise setting in a thoughtful and scalable manner. We are just getting started with our early-adopter customers and we need your help in building and making available an amazing range of solutions to our 5k+ enterprise customers around the world.

Requirements

  • Expertise in Java or Python, OOP, Design Patterns, time and space-efficient algorithms
  • Experience building new products that use challenging algorithms
  • Expertise in coding efficient, object-oriented, modularized and quality software
  • Knowledge of core AI/ML techniques and algorithms
  • Knowledge of unit testing, profiling, and code tuning

Responsibilities

  • Build the best cloud-based AI/ML solutions to power intelligent enterprise services
  • Collaborate daily with a team of like-minded developers, product managers and quality engineers to produce quality software
  • Work with product owners to understand detailed requirements and own your code from design, implementation, testing and delivery of high-quality solutions to our users
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