Senior Luxury Associate

CompassBeverly Hills, CA
238d$64,300 - $96,400

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About The Position

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. The Luxury Division team oversees Compass’ luxury listing support and ensures that customers (real estate agents) are provided with the necessary tools to be competitive in the luxury space. The team is responsible for driving the growth of Compass’ luxury market share across all regions by providing customers with competitive marketing opportunities and strategies, delivered with elevated service to drive customer success. Operationally, the team is focused on customer satisfaction, increasing employee efficiency, unlocking capacity, and reducing the cost to serve customers -- while continuously improving service levels in the areas of response, resolution, and ease of access to support. As a Senior Luxury Associate, you will help oversee the Luxury projects for your jurisdiction (East or West) and provide support for the regions as it relates to TLD (The Luxury Division). You will be responsible for project management, coming up with strategic opportunities, and being the voice for TLD. You will collaborate across the various departments and assist in progressing against KPIs in conjunction with your leadership team to ensure you are keeping up with the day-to-day operations & continuing to push to be the best in class for our customers.

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