About The Position

EXL is looking for motivated and self-directed individuals to conduct quality reviews, provide coaching and guidance to survey field staff, and provide feedback/findings to the Quality Director to improve the total quality for customers in a manner that is consistent with company policies, procedures, and standards. All interested candidates are encouraged to submit their qualifications. Come join the EXL Survey and Risk Control team! For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits

Responsibilities

  • conduct quality reviews
  • provide coaching and guidance to survey field staff
  • provide feedback/findings to the Quality Director

Benefits

  • 15 days paid vacation, plus 10 paid holidays per year
  • Competitive pay and benefits, including paid sick leave
  • Work from home
  • Career advancement opportunities
  • Tuition Reimbursement Program
  • Excellent culture and team
  • Company provided laptop and monitors
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