Senior Localization Technical Program Manager

Sony Playstation Network-posted 26 days ago

Full-time • Mid Level

San Mateo, CA

Merchant Wholesalers, Durable Goods

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PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Role Overview We are seeking a Senior Localization Technical Program Manager, a highly efficient, motivated, and technically skilled individual who thrives in a fast-paced, global environment. You will work across cross-functional teams, bridging engineering, QA, localization, and product development, to define and deliver next-generation localization tools, workflows, and test systems. You will champion technical excellence in internationalization, localization QA, and automation to help ensure a world-class experience for players around the world. Our environment fosters growth, autonomy, and innovation. The responsibilities listed are not all inclusive, and additional duties may be assigned.

Partner with diverse teams across engineering, QA, content, and production to make sure localization procedures function effectively and match product launch calendars.
Manage project timelines, dependencies, and risk across multiple teams, products, and release cycles.
Serve as the primary liaison between Localization, QA, and Engineering teams for all technical integration matters.
Champion localization requirements and advocate for feature implementation within PlayStation's internal tool ecosystems.
Collaborate with engineering teams to design and implement new localization features and APIs. This includes integrations with third-party tools such as Translation Management System (TMS), Content Management System (CMS), and build systems.
Define localization requirements for automation and continuous integration pipelines to support agile localization at scale.
Detect opportunities to refine the localization QA process and guide the introduction of automation solutions.
Define and maintain test automation backlogs and plans for localization QA across all projects.
Collaborate with automation engineers to guarantee localization test coverage for UI, functional, and linguistic quality.
Investigate and implement industry guidelines for localization engineering, testing, and process management.
Drive continuous improvement initiatives to optimize localization workflows, reduce cycle time, and enhance delivery quality.
Create and maintain process documentation, localization playbooks, and knowledge-sharing resources for internal and vendor teams.
Collaborate across global time zones with partners to align localization deliverables with PlayStation's global release strategy.
Build relationships with external localization partners, ensuring high standards of quality, security, and efficiency.
Facilitate communication between global teams to resolve blockers, clarify requirements, and align on testing and release readiness.

BS/BA in Computer Science, Engineering, or a related field, or equivalent experience.
5+ years of experience in localization, internationalization, or technical program management.
Proven track record managing localization QA, automation, or engineering programs within a global organization.
Experience working in Agile/SAFe settings.
In-depth understanding of localization testing, internationalization issues, and multi-language release pipelines.
Skilled in one or more tools (JIRA, Confluence, Github etc.).
Hands-on experience with Translation Management Systems such as XTM, MemoQ.
Experience managing terminology, translation memory, and linguistic assets.
Working knowledge of programming and scripting languages (e.g., Python, JavaScript, or SQL) to support tool automation, data analysis, and process improvement.
Familiarity with web and mobile content systems, APIs, and localization file formats (XML, JSON, HTML, XLIFF etc.).
Solid knowledge of test automation frameworks, with experience in AI/LLM-based translation tools considered an advantage.
Excellent written and verbal communication skills, with the ability to manage diverse collaborators across leadership levels and regions.
Proven strength in negotiation, conflict resolution, and cross-cultural collaboration, especially across Western and Japanese teams.
Self-directed, adaptable, and comfortable navigating ambiguity and complexity.
Highly organized with exceptional problem-solving and multitasking abilities.

Experience with localization test automation or AI-assisted translation quality evaluation.
Experience in the video game, digital entertainment, or consumer technology industries preferred.
Experience engaging with international markets, or having lived/worked beyond the United States.
Native-level fluency in one or more of the following languages: Spanish, Portuguese, French, German, Italian, Russian, Chinese, Japanese, or Arabic is advantageous.

The opportunity to shape the global player experience for one of the world's most iconic brands.
A dynamic and inclusive workplace where innovation and collaboration thrive.
Competitive compensation, performance bonuses, and comprehensive benefits.
Global career growth opportunities within Sony Interactive Entertainment.

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