Senior Living Sales Counselor

Brookdale Senior Living-posted 4 months ago
Part-time • Mid Level
Tucson, AZ
Nursing and Residential Care Facilities
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Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity, this position offers an opportunity to work in an environment where you can become your best possible self. You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. The role involves receiving walk-in/call-in visitors, explaining and demonstrating the benefits of residing and receiving care at the community, and maintaining occupancy levels through effective sales techniques.

  • Receive walk-in/call-in visitors and use software systems to identify and contact leads.
  • Explain and demonstrate to prospective residents and their families the benefits of residing and receiving care at the community.
  • Communicate sales and contractual information and close contract sales to maintain and improve occupancy levels.
  • Solicit assistance of community staff to promote and explain community services, practices, policies, pricing, and other necessary information.
  • Review software databases to identify and follow-up on leads from all sources.
  • Encourage prospective residents and families to make wait list deposits.
  • Maintain long-term contact with prospects to encourage continued familiarity.
  • Encourage and promote visits and tours of the community.
  • Meet established goals regarding contacts and tours to achieve desired sales goals.
  • Enter updated prospective resident information and status of relationship into the lead management system.
  • Maintain positive relationships with current residents and their families.
  • Identify religious, civic, and social groups to expand referral network.
  • Cultivate leads with current residents through positive interaction.
  • Assist in planning, sponsoring, organizing, and executing special events to attract referrals and prospects.
  • Conduct personal tours of communities for prospective residents and families.
  • Communicate availability of units and status of waiting lists.
  • Prepare standard legal documents required for signature.
  • Request assistance of marketing assistant for logistics of new resident moves.
  • Prepare written reports and communicate status of current success.
  • A Bachelor's degree or equivalent in coursework and related experience is required.
  • Minimum of five years of progressive experience in the real estate or health care field.
  • Experience in promotion, public relations, or admissions, including a minimum of two years with a proven sales or promotion track record.
  • Prior experience selling or promoting senior residential and health care services is highly preferred.
  • Reliable car transportation with insurance and a valid driver's license.
  • Knowledge of competing organizations' strengths and weaknesses.
  • Ability to assist with the development of marketing strategies.
  • Flexibility to adjust hours of work to the needs of potential residents and referral sources.
  • Knowledge of marketing software.
  • Full suite of health insurance, life insurance, and retirement plans.
  • Medical, Dental, Vision insurance.
  • 401(k) plan.
  • Associate assistance program.
  • Employee discounts.
  • Referral program.
  • Early access to earned wages for hourly associates (outside of CA).
  • Optional voluntary benefits including ID theft protection and pet insurance.
  • Paid Time Off and paid holidays for full-time employees.
  • Company provided life insurance.
  • Adoption benefit.
  • Disability (short and long term).
  • Flexible Spending Accounts and Health Savings Account.
  • Tuition reimbursement.
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