Senior Living Sales and Marketing

Americare Senior Living • Collierville, TN

371d

About The Position

The Area Eldercare Advisor role involves multi-site sales responsibilities at Schilling Gardens, South Breeze, and Olive Grove Terrace and is subject to additional communities. Bonus potential applies. The responsibility of the area eldercare advisor is to consistently close new business in order to grow or maintain census in their assigned facilities. This process begins with identifying the sales needs of a facility by establishing the metrics necessary to reach 100% occupancy. The facility's sales needs (unoccupied units) are assessed on a monthly basis and reviewed weekly by the executive director and the eldercare advisor. The eldercare advisor's time and effort will be directed toward prospect management activities. These activities include: executing first appointments with new leads, discovering the prospect's needs, establishing next steps that are time and date specific and make sense to the prospect, making recommendations that make sense to the prospect and seeing the prospect through to a scheduled admission date. This eldercare advisor may maintain certain key referral relationships in given communities through regular telephone, email and face to face interactions.

Requirements

• Minimal 18 years of age
• High school education
• Experience in skilled care or residential services for the elderly desirable
• A background in sales and marketing is preferred
• Preferred background in senior living sales of at least 1 year

Responsibilities

• Analyze the sales needs of the facility
• Evaluate the number of leads necessary to generate the needed number of admissions month to month to either achieve or maintain full occupancy
• Understand the average selling cycle in a particular facility, evaluate the time averages required to move generated leads through the sales process
• Gather necessary data for the executive director and sales representative to determine course of action
• Communicate a plan to execute necessary selling activities to achieve full occupancy
• Perform or ensure performance of needed follow up on new and existing prospects
• Keep accurate sales notes within Enquire Leads on each active prospect
• Ensure that each prospect is placed in the correct category of the sales activity board
• Secure agreed upon next step/agenda with all leads in active columns
• Develop relationships with prospects considered in continuance
• Validate prospects to determine when to drop as invalid or non qualified
• Report on what has started and what has moved in the facility's sales effort each week
• Effectively move valid prospects through the sales process
• Maintain the proper metrics within the sales activity board to achieve monthly sales goals
• Understand the price of the service being sold and the impact of negotiated pricing
• Gain a detailed understanding of competition's services in an assigned market
• Identify and recommend services to be dropped or developed related to market needs
• Participate in weekly sales board call with facility administrator and operations director

Benefits

• Recognition and Appreciation: Truly feel valued with meaningful shout outs and recognition
• Family Atmosphere: Close-knit community where everyone feels at home
• Paid Time Off: Enjoy a competitive PTO plan to recharge and relax
• Daily Access to Wages: Flexibility to access your pay whenever you need it
• Complimentary Meals: Delicious free meals while you work
• Tuition Assistance: We support your educational pursuits so you can chase your career dreams
• Comprehensive Benefits: Health, Dental, Vision, Life Insurance, Short- and long-term disability, and so much more
• Earn More: Your hard work is rewarded with competitive pay and annual wage increases based on performance
• 401(k) Plan: Secure your future with company contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Nursing and Residential Care Facilities
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees