Senior Lifestyle Manager

AURORA • New York, NY

89d • $100,000 - $150,000

About The Position

Aurora is the premium lifestyle operating system for the world’s leading post-exit founders, athletes and creatives. Our mobile app empowers ultra-high-performance individuals and their teams to master their relationships, exploration and longevity. We operate across 5 lifestyle categories; travel, dining, experiences, luxury goods, and longevity. To date, we have raised $4m in funding from Tier 1 investors and entrepreneurs, including the founder of Velocity Black, early investors in Supercell & Deliveroo, the founder of Cleo and the President of VistaJet. We have achieved industry-leading engagement with our paying founding member cohort, with an extensive member waiting list wanting to get access. We have built a proactive, seamless product described as ‘magic’ by our members. We are now expanding our team as we grow our membership base globally.

Requirements

• Deep experience in relationship building & premium clientele advisory, ideally with deep lifestyle knowledge & network in New York.
• Highly conscientious person who thrives in a fast-paced environment, capable of simultaneously managing and prioritizing multiple priorities across core lifestyle domains (e.g., travel, dining, wellness) without compromising on quality.
• Proactive problem-solver who anticipates and solves for client needs, constantly going above and beyond to personalize curations and create memorable experiences.
• Clear and concise communicator who can adapt messaging to different audiences, effectively set expectations, and maintain engagement and trust.

Nice To Haves

• Passion for engaging with the premium lifestyle ecosystem, including services, products, and brands.
• Interest in holistic well-being and integrating longevity, personal growth, and self-discovery into experiences.

Responsibilities

• Work with our industry leading internal AI to manage and curate premium lifestyle experiences for members proactively & on-demand, ensuring recommendations seamlessly fits their personal parameters.
• Manage relationships and secure reservations for premium experiences, opportunities, and travel through our proprietary networks.
• Anticipate the evolving needs of high-achieving individuals, proactively suggesting unique opportunities that enhance both their personal and professional lives.
• Cultivate deep knowledge of the latest trends in luxury & bespoke services, products, and experiences to ensure Aurora stays ahead of member expectations.
• Provide front of line insights and feedback to internal teams, including Product, Engineering, and Operations, to help improve Aurora’s services and drive our AI improvements.

Benefits

• Competitive salary + performance-based bonus.
• Founding stock options package on the ground floor of a $10bn+ opportunity.
• Lifestyle access perks at exclusive events and Aurora services.
• Whoop or Oura Ring on us.
• $1,500 annual education budget.
• Whatever tech you need to do your best work.
• Generous parental leave.
• Comprehensive health benefits, with 90% coverage including dental and vision.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 11-50 employees