Senior Library Services Associate-4:30 pm to 1:00 am

University of North Florida•Jacksonville, FL

13h•Onsite

About The Position

Under the supervision of the Manager of Access Services, this position supports the Course Reserves and A/V Equipment Reserves operation of the library by assisting in processing materials for students, faculty, and staff. This position supervises the Access Services Information Desk of the UNF Library. Staffing the Access Services Information Desk may include responsibility for the supervision of the library facility. Provides customer service based on University, Library, and departmental policies and procedures, library systems and their use, and library collections. Access to and maintenance of confidential student/employment records is required. Troubleshoots procedural and system-related problems on behalf of library users. Responsible for monitoring the library’s security system and other security and safety matters involving the library building, collections, computers as well as operational concerns and closing the facility as scheduled. Maintain the knowledge and skills necessary to implement current department and Library-related policies and procedures. Provides public service and access with respect to library materials and information in a courteous, positive, and proactive manner. Regularly interacts and must communicate with UNF faculty, staff and student users.

Requirements

High school diploma and 4+ years of relevant experience.
Or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.

Responsibilities

Staffing the Access Services Information Desk may include responsibility for the supervision of the library facility.
Provides customer service based on University, Library, and departmental policies and procedures, library systems and their use, and library collections.
Access to and maintenance of confidential student/employment records is required.
Troubleshoots procedural and system-related problems on behalf of library users.
Responsible for monitoring the library’s security system and other security and safety matters involving the library building, collections, computers as well as operational concerns and closing the facility as scheduled.
Maintain the knowledge and skills necessary to implement current department and Library-related policies and procedures.
Provides public service and access with respect to library materials and information in a courteous, positive, and proactive manner.
Regularly interacts and must communicate with UNF faculty, staff and student users.
Staffs the library during weekend service hours, when support and staffing are extremely limited.
Processes course reserve requests for library- and faculty-owned materials; retrieves, adds, and removes reserve materials; notifies faculty upon completion; and ensures compliance with copyright, library, and university policies.
Manages requests for library-owned audiovisual equipment by students, faculty, and staff; prepares equipment for checkout; maintains accurate availability and holdings records; communicates availability to requestors; and ensures compliance with applicable policies and procedures.
Responds to departmental and patron inquiries; processes applications for library privileges; manages hold and recall transactions; and handles the receipt and return of library materials.
Circulates library collections, including course reserves, interlibrary loan, and UBorrow materials, using established policies and workflows.
Provides bibliographic assistance, directional support, and library and campus referrals to users.
Assists in training and supervising student assistants; assists with stack maintenance; and instructs patrons in the use of library equipment and technologies.
Works on special projects as assigned.
Participates in library-sponsored events.
During declared campus emergencies, may be required to perform specific job-related duties at a designated off campus location or place of residence.