Part-time and Substitute Senior Library Assistant, Multiple Service Points

Curtis Memorial Library•Brunswick, ME

1d•$21

About The Position

Curtis Memorial Library is seeking a self-motivated individual with strong customer service skills who enjoys working with children and their families. This position is customer-focused, working at the youth services desk as well as multiple service points in the library. Nature of Work Welcomes patrons and sets the tone for a great library experience. Provides basic readers’ advisory and reference services to patrons in the children’s and teens’ areas. Proactively assists patrons in finding and using library resources and maintains collections and displays. Will work at additional service points, including Adult Services and Lending. Work is performed with some independent judgment and initiative.

Requirements

Customer-focused and friendly
Familiarity with a variety of children’s and young adult authors and literature
Knowledge of child development and experience working with youth of varied ages
Ability to effectively communicate ideas and thoughts both verbally and in writing
Ability to use resources and current library and office technologies relevant to the job duties, including Microsoft Office applications
Knowledge and skill in digital literacy, including basic online search tools and strategies and downloading eBooks and audiobooks
Ability to use diplomacy and tact to establish and maintain relationships with library patrons and employees
Ability to perform tasks requiring some bending, lifting, pushing, and walking; sufficient manual dexterity; ability to speak; and vision to perform job-specific tasks
Education and/or experience relevant to the job responsibilities.
Ability to work a varied schedule, including some weekends and evenings. Substitute library assistants may be called to fill in long- or short-term during regular staff absences.

Responsibilities

Provides exemplary customer service at multiple service points
Engages patrons in conversations about the programs and services available at the library
Assists patrons in finding and selecting books and other resources
Offers meaningful recommendations of books and movies
Creates and refreshes displays and keeps them looking neat and appealing
Places holds and interlibrary loans; provides instruction in using the library catalog
Assists patrons with basic computer needs, including printing, computer passes, email, and online resources
Assists patrons with downloading e-books and audiobooks and with copy machines
Provides basic reference assistance and instruction
Performs circulation activities including registering new borrowers, checking items in/out, and holds management
May provide Meeting Room orientation and AV assistance
Opens and closes designated areas. Ensures a safe and positive environment for patrons
Other duties as assigned