senior liability claims adjuster, Risk Finance (Seattle, WA -Hybrid)

Starbucks • Seattle, WA

233d • Remote

About The Position

Now Brewing - senior liability claims adjuster! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. Adjudicate and resolve third-party bodily injury and property damage claims brought against the Company. The sr. claims adjuster will make final decisions regarding legal liability, coverage, and/or claim compensability and negotiate full and final settlement of claims within the position's authority. The sr. claims adjuster will evaluate subrogation potential, maintain claim file information to ensure full compliance with records retention policies, and work closely with the third party claims administrator and the Company’s legal and corporate affairs team.

Requirements

• At least four (4) years experience adjusting third party liability claims, working with a third-party administrator, insurance company, or self-insured company.
• General knowledge of insurance and legal principles (2 years).
• Strong customer service skills and actively show these skills in their daily work (2 years).
• The ability to prioritize tasks, manage multiple demands simultaneously, be highly organized and detail-oriented, and meet deadlines in a fast-paced environment (2 years).

Responsibilities

• Conduct general liability claim investigations utilizing all available resources to gather information concerning the origin and direct cause of loss so that legal liability, coverage and/or claim compensability can be fully assessed.
• Adjudicate and resolve third-party bodily injury and property damage claims.
• Make final decisions regarding legal liability, coverage and/or claim compensability and negotiate full and final settlement of claims.
• Issue payment(s) to third parties, business units, and vendors as appropriate.
• Work closely with various departments within the Company including our retail operations, legal and corporate affairs, facilities, and sourcing; the third-party claims administrator; and insurance carriers for any claims that may exceed or will exceed an insurance policy deductible or self-insured retention.
• Evaluate subrogation potential and identify opportunities to seek reimbursement for a loss from at-fault parties that may be legally responsible for a loss.
• May tender claims directly to responsible parties, or, alternatively, will formalize and present claim demands in pursuit of reimbursement.
• Maintain comprehensive written and electronic claim file information and ensure full compliance with department and/or Company claim handling protocols, record retention policies, and personal information privacy policies.
• Leads and/or participate in claim roundtables and claim reviews and collaborates with all claims team members to ensure consistency of claim handling protocols.
• Provide training to new claim team members and assist with the development of claim adjusters.
• Develop claim handling guidelines and processes.
• Serves as a representative of the risk management claims team on inter-departmental working groups.
• Provides guidance to various business units regarding the handling of incidents and the processing of claims.

Benefits

• Access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
• Access to short-term and long-term disability.
• Paid parental leave.
• Family expansion reimbursement.
• Paid vacation from date of hire.
• Sick time (accrued at 1 hour for every 25 hours worked).
• Eight paid holidays and two personal days per year.
• Participation in a 401(k) retirement plan with employer match.
• Discounted company stock program (S.I.P.).
• Starbucks equity program (Bean Stock).
• Incentivized emergency savings and financial well-being tools.
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
• Student loan management resources and access to other educational opportunities.
• Access to backup care and DACA reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Food Services and Drinking Places
• Education Level: Bachelor's degree