Senior Lending Manager- Tempe/Columbus

JPMorgan Chase & Co. • Tempe, AZ

5h

About The Position

Join our exceptional team of high-energy leaders as a Senior Lending Manager in
Chase
Home Lending and put your knowledge and understanding of the home lending
industry to
good use by leading and motivating a team of Senior Home Lending Advisors. You
will
adhere to all regulatory requirements while executing on the strategic business
plan to
promote and market the firm's mortgage products to clients, team members, and
partners
inside and outside the branch footprint, attain mortgage lending goals, generate
profit and
manage and grow a team. You will have direct accountability for leading all Home
Lending
activities.

As a Senior Lending Manager in Chase Home Lending, you have an opportunity to
build a
team and impact strategic growth while helping clients to fulfilling the dream
of
homeownership.

Requirements

• 7+ years management experience managing a team of 3 or more Sr. Managers (mortgage banking industry) with a proven ability to lead, coach, and mentor at all position levels and ability to manage large scale production operation
• Comprehensive knowledge of Federal and State regulatory policies and procedures.
• Proven problem solving and analytical skills critical
• Excellent written and verbal communication skills and strong interpersonal skills; the ability to effectively interact with various styles and levels of management and be able to adjust own communication style as needed
• Strong PC skills, including Excel, Work, PowerPoint
• Ability to consistently maintain high performance level in stressful situations.
• Excellent organizational skills

Nice To Haves

• Bachelor’s degree preferred
• Prefer 10-15 years of Mortgage Sales Experience
• Prefer 5 years of Senior Leadership in Mortgage Sales and Operations
• Prefer Strong Technical background

Responsibilities

• You will own the business, through significant impact on the business P/L, developing and executing against Mortgage Banking strategies, influence short- and long-term business and technical investments, and execute against controls and the regulatory environment. You will be responsible for hiring, recruiting and managing the Lending Managers and Home Lending Advisors required for success and for managing the partnership with Consumer Bank leadership.
• You will have Business Ownership of P/L for your Market and will understand, guide, influence and execute against pricing, price exceptions, staffing and capacity planning, and general expense management.
• You will manage relationships by representing Mortgage Banking with key Retail Bank Partners, Internal IT and Product Partners, Operations and UW Partners, External Lead Generation and Title Vendors, and Clients.
• You will actively recruit talent to meet staffing needs; recognize high potential employees; coach Lending Managers and Mortgage Bankers for career and/or personal development; creating diverse and cohesive teams; holding people accountable for excellence; promote an inclusive work environment.
• You will monitor the quality and quantity of loan applications and closings; provide advice and counsel on how to best build the business and close loans; address performance issues promptly and positively; ensure compliance with requirements and regulations; review processes to increase efficiency and effectiveness.
• You will use your strategic skills to maintain a broad perspective of the mortgage market and a long-term view of the customer and relationship; identifying opportunities in sales, sta??ing, and/or processes; developing a plan to leverage opportunities; visioning alternatives and options and their likelihood of success. You will think creatively to solve complex problems.
• You will use your Mortgage Banking expertise to understand and apply mortgage o??ering and home lending guidelines in all 50 states; understand the credit and underwriting process in its entirety (pre-credit, post approval, and closing); be familiar with the diversity of Chase products/services and the advantages of each; understand the local market and the needs and priorities of the clients; keep current with the mortgage industry and business/economic trends; know how to use automated programs/software to support the lending process; and effectively handling “problem” applications and escalations.
• You will guide identification, development, and implementation of new lead sources to enhance Market Share growth in your market.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager