Senior Lending Application Administrator

Benchmark Mortgage•Plano, TX

1d•$140,000 - $160,000

About The Position

Position Overview : The key to Benchmark’s operation is the utilization of loan origination technologies such as Floify and Encompass. The Senior Lending Application Administrator is responsible for the analysis, configuration, customization, and maintenance of the loan origination system (LOS), as well as improving overall efficiency for end users. This position collaborates with line of business to implement enhancements to the LOS and external technologies. Ideal candidates for this position have proven attention to detail, are highly analytical with the ability to solve complex business and technology problems and possesses an in-depth understanding of the mortgage industry and loan origination life cycle. Ideal candidates also have experience in working with others in a collaborative and coaching role. Essential Functions of the Role : Partner with the business to understand departmental technology needs and translate them into efficient solutions with timely product completion. Review software releases and patches for the LOS to determine impact and actions needed for new features and bug fixes. Periodically review systems for technical debt to develop and implement plans for resolutions. Configure, maintain, and oversee the administration of the LOS including, but not limited to, customization and advanced coding business rules, custom input forms and fields, creating efficient workflows for users, customized reports, and other services. Monitor third party releases to ensure any system updates required are identified prior to the third-party release. Mentor Lending Application Administrators to include assisting with advanced rules as well as additional resources and plugin tools. Test rules within the system to confirm business needs are met and report/resolve defects, errors, and configuration issues. Create and maintain backups and documentation for all modifications and projects. Track and communicate progress, issues, risks, timeline impacts, and other relevant information to management and team. Other duties as assigned.

Requirements

Extensive knowledge of Encompass
Strong analytical and problem-solving skills
Proven ability to prioritize and multi-task
Excellent time management skills
Ability to work across organizational boundaries
Strong communication skills
Knowledge of software development lifecycle
Familiarity with third party Encompass solutions (DevConnect, API, TPO Connect)
Comprehensive understanding of the loan process
Minimum of five (5) years residential mortgage experience required, wholesale and correspondent loan origination experience a plus.
Minimum of five (5) years of recent experience with Ellie Mae Encompass administration with advanced business rules required.
Bachelor’s degree or equivalent experience required.

Nice To Haves

Advanced certification in Ellie Mae Encompass preferred.

Responsibilities

Partner with the business to understand departmental technology needs and translate them into efficient solutions with timely product completion.
Review software releases and patches for the LOS to determine impact and actions needed for new features and bug fixes.
Periodically review systems for technical debt to develop and implement plans for resolutions.
Configure, maintain, and oversee the administration of the LOS including, but not limited to, customization and advanced coding business rules, custom input forms and fields, creating efficient workflows for users, customized reports, and other services.
Monitor third party releases to ensure any system updates required are identified prior to the third-party release.
Mentor Lending Application Administrators to include assisting with advanced rules as well as additional resources and plugin tools.
Test rules within the system to confirm business needs are met and report/resolve defects, errors, and configuration issues.
Create and maintain backups and documentation for all modifications and projects.
Track and communicate progress, issues, risks, timeline impacts, and other relevant information to management and team.
Other duties as assigned.