Senior Legal Counsel - Privacy, Data & AI Governance (US)

Cloud Software Group•San Ramon, CA

6d•$133,730 - $240,713•Remote

About The Position

Senior Privacy, Data & AI Governance Counsel (United States) This opening can be a remote position or an onsite position at one of our US offices. About Cloud Software Group Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world’s largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work done. Members of our team will tell you that we value diverse lived experiences, varied perspectives, and having the courage to take risks. Our teams are encouraged to learn, dream, and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. About Our Privacy, Data & AI Governance Team The Cloud Software Group privacy, data & AI governance team is building a risk-minimizing, sales-enabling, profit-supporting, and value-creating privacy/data protection, data governance, and AI governance programs. We take a risk-based and data-driven approach to prioritizing our program initiatives and projects. Our team covers: Global privacy/data protection, data governance, and AI governance compliance Privacy & data protection contracts (DPAs, SCCs, DTAs, BAAs, etc.) Security incident & data breach response Product privacy by design Privacy and AI governance reviews (PIAs/DPIAs, TIAs, LIAs, etc.) for products, vendors, and internal business operations programs Internal investigations Customer- and public-facing privacy & data protection resources (e.g., product privacy & AI governance data sheets and FAQs for Trust Center documentation) Job Description This position provides specialist expert advice and program operations support on all aspects of privacy & data protection to the Chief Privacy Officer (CPO) for Cloud Software Group. The role will help handle privacy reviews, data subject rights (DSR) requests, privacy-related inquiries, data processing agreement (DPA) escalations, and, in partnership with the CPO, help execute privacy program priorities. The Senior Privacy, Data & AI Governance Counsel is a key subject matter expert on US privacy, cybersecurity, data, and AI governance rules. They will work closely with key stakeholders across the Legal Commercial, Compliance, Procurement, Security, Product & Engineering, IT, HR, Sales, and Marketing teams. This position will help ensure that we minimize company privacy & data protection risks by increasing compliance with privacy and data protection rules. The position will also help demonstrate to customers, regulators, and the public that Cloud Software Group has its privacy, data & AI governance house in order and can be trusted as a cloud service provider. The successful candidate is comfortable balancing compliance and risk-minimization with business value-creation goals in their day-to-day work and a pragmatic, tech-savvy, and a solutions-oriented professional.

Requirements

5+ years of full-time experience on privacy/data protection, data governance, and AI governance laws and program operations
3+ years of experience in the tech industry, with at least 2+ years in the B2B tech industry
2+ year conducting privacy & AI governance reviews, including recommending appropriate risk-minimization controls
Qualified US attorney

Nice To Haves

Experience in the enterprise cloud software tech industry
First-principles, risk-based, and data-driven approach to prioritizing and general decision-making
Highly developed people skills (e.g., collaboration, communication, compassion)
Experience using privacy program management tools
An advanced (master’s or doctorate) law degree
Completion of privacy & data protection-related courses and/or certifications

Responsibilities

Conducting privacy & AI governance reviews of vendors, products, and internal programs involving the processing of personal data
Handling and responding to data subject rights (DSR) requests and other privacy inquiries
Maintaining and updating internal and external privacy and data protection policies, standards, guidance, and other documentation
Creating customer-facing FAQs, data sheets, and other documentation related to Cloud Software Group’s products and services’ personal data processing, to help customers conduct their own privacy review of our products and services
Supporting audits, assessments, and certifications, including responding to customer privacy and security questionnaires and addressing common privacy-related questions
Facilitating due diligence and transitions in mergers, acquisitions, and divestitures, as needed
Advising Sales & Marketing teams on privacy & data protection requirements relevant to sales and marketing activities, covering email marketing, telephone marketing, events marketing, online marketing, etc.
Collaborating with other members of the Legal, Security, Engineering, Product, Marketing, HR, Sales, and other cross-functional teams
Providing expert support in internal investigations, security incidents, and data breaches
Monitoring privacy/data protection, cybersecurity, data governance, and AI governance laws and regulatory trends, developments, and industry best practices
Driving internal training and awareness of Cloud Software Group's privacy/data protection, cybersecurity, data governance, and AI governance obligations
Identifying awareness and training needs, providing expert input on global training program, and delivering privacy training, as needed
Supporting the CPO in privacy program management and operations