senior lease portfolio management analyst - (Remote - U.S.)

Starbucks

6d•Remote

About The Position

Now Brewing – sr. lease portfolio management analyst! (Remote – U.S.) #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. This role contributes to Starbucks success by providing support to various customer groups including Financial Lease Administration (FLA), Portfolio Mgmt. and various internal stakeholders for all new and existing stores within an assigned region within Coffeehouse Design, Development, and Solutions. As a key stakeholder of the Coffeehouse Development – Real Estate Support Services group, you will… · Provide expert-level guidance and direction – You will manage portfolio activities within defined scope of work for new and existing stores including but not limited to subtenant, non-retail, outdoor seating, and Department of Transportation highway signage to ensure proper billing, customer support, and license requirements are met. Applies skills, tools, and techniques to property management activities to be accountable to regional goals. Supports the resolution of lease management issues with efficiency and effectiveness. · Deliver excellent customer service – You will seek to understand Lease Administration, Property and Asset Management processes, dedicating time to accurately define problems based on data and insights. Manages business process within defined scope of work and makes recommendations with a focus on accuracy and speed. Applies knowledge and remains current on of key department standards to ensure fiscally responsible decision-making. Demonstrates the ability to apply organizational policies, practices, and procedures to contribute to and communicate project and program progress effectively. Proactively tracks and identifies trends through data and metrics. Seeks feedback from LPM advisor/LPM managers and comes prepared with recommendations for issues that arise that benefit our customers. · Supports the lease management vision – You will provide and implements viable solutions, works effectively on an independent basis and with a team, adhering to LPM processes to ensure the right work gets done at the right time. Assesses and prioritizes tasks differentiating between urgent and important. Maintains flexibility to adapt to shifting priorities and business needs. Identify and validates the root cause of issues before developing solutions with the end-user in mind. · Work collaboratively and communicate across the organization – You will contribute to a positive and productive work environment and encourages other to do the same. Monitors and responds to communications and escalations from both internal stakeholders and landlords related to balances inquiries, lease accounting requests, landlord approval inquiries, landlords’ access, and enforcement activities that require business support. Partners with LPM advisors/managers to maintain positive relationships with landlords and regional teams. Contributes to decision making by providing facts on risk and uncertainty to make informed decisions. Fosters teamwork through proactive communication and transparency. Assists in reporting and administering real estate projects with LPM advisors/managers. · Enjoy working on an energetic, fun team and have a clear accountability to drive the business forward as part of a highly collaborative team, while acting in accordance with Starbucks guiding principles.

Requirements

Takes a holistic view of organizational needs, combining expertise with attention to detail for successful execution.
Role models and promotes a growth mindset, creates a positive and inclusive work environment while adjusting to changing business dynamics.
2+ years’ experience in lease administration, property management, or related field.
Individuals with bachelor’s degree or equivalent experience

Responsibilities

Provide expert-level guidance and direction – You will manage portfolio activities within defined scope of work for new and existing stores including but not limited to subtenant, non-retail, outdoor seating, and Department of Transportation highway signage to ensure proper billing, customer support, and license requirements are met.
Applies skills, tools, and techniques to property management activities to be accountable to regional goals.
Supports the resolution of lease management issues with efficiency and effectiveness.
Deliver excellent customer service – You will seek to understand Lease Administration, Property and Asset Management processes, dedicating time to accurately define problems based on data and insights.
Manages business process within defined scope of work and makes recommendations with a focus on accuracy and speed.
Applies knowledge and remains current on of key department standards to ensure fiscally responsible decision-making.
Demonstrates the ability to apply organizational policies, practices, and procedures to contribute to and communicate project and program progress effectively.
Proactively tracks and identifies trends through data and metrics.
Seeks feedback from LPM advisor/LPM managers and comes prepared with recommendations for issues that arise that benefit our customers.
Supports the lease management vision – You will provide and implements viable solutions, works effectively on an independent basis and with a team, adhering to LPM processes to ensure the right work gets done at the right time.
Assesses and prioritizes tasks differentiating between urgent and important.
Maintains flexibility to adapt to shifting priorities and business needs.
Identify and validates the root cause of issues before developing solutions with the end-user in mind.
Work collaboratively and communicate across the organization – You will contribute to a positive and productive work environment and encourages other to do the same.
Monitors and responds to communications and escalations from both internal stakeholders and landlords related to balances inquiries, lease accounting requests, landlord approval inquiries, landlords’ access, and enforcement activities that require business support.
Partners with LPM advisors/managers to maintain positive relationships with landlords and regional teams.
Contributes to decision making by providing facts on risk and uncertainty to make informed decisions.
Fosters teamwork through proactive communication and transparency.
Assists in reporting and administering real estate projects with LPM advisors/managers.
Enjoy working on an energetic, fun team and have a clear accountability to drive the business forward as part of a highly collaborative team, while acting in accordance with Starbucks guiding principles.

Benefits

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.
Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.
Additionally, Starbucks offers 100%25 upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
You will also have access to backup care and DACA reimbursement.
Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies.
This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.
For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.
For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.