Senior Lease Administrator

Cresa•Chicago, IL

About The Position

At Cresa, we believe our clients deserve better. A better space to work, create, build, grow. A better outcome for their people and organization. A better partner who puts their needs first, helping them navigate the landscape, tilting the playing field in their favor and giving them an insider’s edge. Our mission is to find and foster the best environment for every business. Our purpose is to think beyond space - strengthening those we serve and enhancing quality of life for our clients and employees. We are built to champion our clients’ aspirations through real estate. When considering partnership, we strive to connect with those who share our values: Work Together, Create Value, Be Tenacious, Enhance Community, and Embrace Diversity . We believe in being the change. We work together to find new ways of doing things that create value for our clients — and for each other. Because there is not much that feels better than collaborating to make a positive difference each day. At Cresa, we offer an opportunity to be part of something bigger. To learn, advance, mentor and be recognized. Your voice will be heard, and you will be valued for both your individual and team contributions. Position Overview The Lease Administrator reports to an Account Manager or Director/Principal depending on the client account, ensures the accuracy of the database information, timeliness of reporting to the client, the efficient management of day-to-day operations between the Company and the client, and directs and controls the normal, daily operations for the client account, among other tasks.

Requirements

Excellent communication skills. Capable of discussing issues that are more strategic and defend a position both verbally and in writing, and act as a resource in meetings.
Intermediate math skills including ability to calculate CPI increases, percentage change, etc., some interpretive understanding.
Intermediate computer and database maintenance capabilities.
Ability to create necessary spreadsheets and documents with analysis in software (i.e., Excel)
Can arrange and participate in meetings as required.
2-4 years experience in Lease Administration
Experience with CoStar, ManagePath, Visual Lease, or other lease administration software
Ability to travel (minimal)

Responsibilities

Ability to independently and accurately abstract and perform quality control reviews of lease documents, including updating and maintaining of lease data in applicable real estate management system(s).
Independently ensure compliance with client SLA’s and/or CLA best practices, including proper entry into the CLA document workflow system.
Perform timely and accurate document processing, ensuring compliance with lease-level requirements within timeframes required per contract and/or CLA standards
Identify invoices that do/do not match the rent forecast and resolve exceptions, including, if necessary, interaction with Landlords and client in order to resolve issues.
Communicate with both internal and external stakeholders, including requests from clients and/or management; ability to interact with landlords and property managers.
Complete CPI /prorated rent adjustments and estoppel reviews
Perform desktop reviews of all operating expense reconciliations focusing on client savings opportunities and compliance with lease requirements.
Assist with Client deliverables such as submission of monthly/quarterly/annual reports, including monthly non-financial and financial reports and rent recommendations.
Ability to appropriately and proactively manage multiple priorities, including multiple clients.
Participate in and complete project work as assigned
Assist manager with training of new team members on standard practices as well as client-specific practices.
Establish and maintain documented client procedures and protocol at onboarding and quarterly or as needed
Independently prepare, review and deliver internal / external reports and deliverables, as documented in procedures with analysis / footnotes; escalate new service requests
Update Internal Systems (Client Master Listing, BOX, DocLog etc.) monthly or as change dictates