Senior Learning Solutions Specialist (Unit4 Trainer)

National Education Association • Washington, DC

85d • $98,150 - $153,571

About The Position

Founded in 1857, the National Education Association (NEA) is America's oldest and largest organization committed to advancing the cause of public education. Headquartered in Washington, DC, NEA proudly claims nearly 3 million members devoted to the following mission: to advocate for education professionals and to unite our members and the nation to fulfill the promise of public education by preparing every student to succeed in a diverse and interdependent world. Our vision is a great public school for every student. The NEA is also the single largest labor union in the United States, advocating for the excellent and equitable public education system that all students, educators, and communities deserve. The National Education Association (NEA) is seeking a Trainer to provide strategic training and development support for NEA BizPro, NEA's enterprise resource planning platform powered by Unit4 ERPx. This position will focus exclusively on NEA BizPro, covering accounting, procurement, budgeting, and related modules. The Trainer will design, deliver, and administer comprehensive learning solutions that drive end-user adoption, enhance knowledge retention, and support business process transformation across NEA and its affiliates.

Requirements

• Bachelor's degree in Education, Adult Learning, Business, Technology, a related field, or an equivalent combination of education and experience.
• Five years of in-depth professional experience in technology training delivery, preferably for financial, ERP, or enterprise business platforms.
• Demonstrated knowledge and experience with ERPs, specifically Unit4 modules, or a comparable cloud-based ERP solution.
• Demonstrated experience in instructional design, curriculum development, and training delivery (in-person and virtual).
• Demonstrated experience managing training schedules and logistics.
• Demonstrated ability to translate complex business processes and technical concepts into accessible learning materials.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Proficiency with learning management systems (LMS) and e-learning development tools (Articulate 360).

Nice To Haves

• Knowledge of nonprofit or educational organization financial and business processes.
• Excellent communication and presentation skills.
• Demonstrated interpersonal skills and ability to work effectively with diverse teams and end-user groups.
• Demonstrated flexibility and ability to handle multiple and complex tasks simultaneously under tight timeframes and changing priorities/conditions.
• Experience building training programs during system implementations.

Responsibilities

• Create and maintain learning resources, including user guides, quick reference materials, videos, and e-learning content.
• Lead the scheduling, logistics, and administration for all NEA BizPro training sessions, ensuring alignment with project timelines and organizational priorities.
• Evaluate training effectiveness using data, metrics, and feedback; continuously refine content and delivery methods.
• Develop and maintain knowledge articles for NEA's self-service portal and case management system.
• Coordinate quarterly release-related training updates to ensure end users are informed of new features, enhancements, and process changes.
• Coach and support end users, focusing on financial, procurement, and budgeting processes.
• Serve as a key contributor to change management efforts, promoting user engagement and adoption.
• Identify learning product opportunities and solutions to ensure that new products will advance Association and Affiliate goals and initiatives.
• Solicit feedback from Affiliates and Association users to analyze product strengths and challenges and make recommendations for future learning products and current product updates.

Benefits

• Salary Range: $98,150.00 - $153,571.00

What This Job Offers

• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees