Senior Learning & Development Specialist

Centene • Arlington, TX

272d • $68,700 - $123,700 • Remote

About The Position

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Provides facilitation, assessment, content development, teaching and monitoring of educational programs. Responsible for onboarding and mentoring new Learning and Development Specialists in their first 90 days. Mentors and supports the ongoing development of new and existing Learning and Development Specialists. Provides instructional design support to key learning and development delivery projects. Leads learning and development projects supporting enterprise initiatives, including market acquisitions and expansions. Monitors, analyzes and reports on feedback trends. The Senior Learning and Development Specialist is fully remote and supports markets in PST and CST. Candidates living in PST or CST will be considered for the position.

Requirements

• Bachelor's Degree or equivalent.
• 5+ years of relevant experience.

Nice To Haves

• For clinical trainer roles the following are preferred: Licensed Clinical Social Worker (LCSW), Licensed Registered Nurse (RN), Licensed Practical Nurse (LPN), and/or Licensed Mental Health Counselor (LMHC).

Responsibilities

• Trains, facilitates and assesses training programs for Centene Clinical and Non-clinical staff in remote settings both in person and via e-learning platforms.
• Designs, develops, and assesses instructional materials including training manuals, facilitation guides, teaching aids, assessments, training activities, role play scenarios, self-paced study and performance evaluation tools.
• Employs a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training program.
• Conducts research for needs assessments and provides written complete detailed recommendations to Manager.
• Manages group dynamics through the use of 'learner focused' environment and adult accelerated learning methods.
• Responsible for associate development including coaching associates to perform effectively.
• Reviews all programs assigned and continuously ensures they meet the rigorous standards that are set forth.
• Produces professional presentations and training materials using MS Word, PowerPoint and other desktop publishing software.
• Revises existing training materials and programs based on audit results, questionnaires, changing procedures and feedback from internal/ external customers, subject matter experts, program sponsors and trainers.
• Coordinates and organizes enrollment of students, assembles necessary program materials, decoration/setup of classroom, shopping for supplies, catering and other functions related to Centene University.
• Schedules training programs and prepares training status reports, assessments and evaluation tools.
• Leads and coordinates projects for the department.
• Responsible for training trainers and managers on new content.

Benefits

• Competitive pay
• Health insurance
• 401K and stock purchase plans
• Tuition reimbursement
• Paid time off plus holidays
• Flexible approach to work with remote, hybrid, field or office work schedules

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree