Senior Learning & Development Program Manager

About the position

Snowflake is building a new and dynamic Learning & Development (L&D) function and is seeking a highly experienced and creative Senior L&D Program Manager to lead the design, piloting, and iteration of innovative learning initiatives. This is a unique opportunity to help build a global learning function from the ground up: creating and implementing cutting-edge programs that support employee development, fostering a culture of engagement, and driving employee impact. The Senior L&D Program Manager will work closely with business leaders and HR Business Partners to identify broad learning objectives and will have the opportunity to experiment with new approaches.

Responsibilities

• Collaborate with stakeholders to understand overarching learning goals and translate them into creative and engaging program concepts.
• Partner with business leaders, HR Business Partners, and subject matter experts to co-create innovative learning solutions.
• Lead the end-to-end lifecycle of new learning programs, emphasizing rapid iteration and piloting to determine effectiveness.
• Manage a portfolio of diverse learning initiatives, prioritizing flexibility and adaptability in program design.
• Develop, lead, and manage a variety of learning programs, such as onboarding, skills development, and leadership development, with an emphasis on novel and engaging approaches.
• Utilize strong project management skills to drive the execution of pilot programs and track progress against key milestones.
• Establish methods for gathering feedback and data to iterate on program design and delivery for continuous improvement.
• Explore and champion the use of new learning technologies and methodologies, including generative AI, to enhance program efficiency, quality, and engagement.
• Contribute to building a culture of experimentation and continuous learning within the organization.

Requirements

• 8+ years of progressive experience in developing and implementing learning programs, with a focus on building and iterating on new programs, preferably within a technology company or high-growth environment.
• Demonstrated ability to design and implement learning programs in a new or evolving function including experience building manager onboarding or leadership development programs.
• Strong understanding of adult learning principles and various learning methodologies, with a passion for experimentation.
• Excellent project management skills, including the ability to manage multiple initiatives simultaneously.
• Exceptional communication, facilitation, and interpersonal skills with the ability to collaborate and influence stakeholders across levels.
• Strong problem-solving abilities and a creative mindset.
• Bachelor’s degree or equivalent combination of education and experience.

Nice-to-haves

• Experience as a manager or leading teams.
• Experience working with Learning Management Systems (LMS) and other learning technologies.

Benefits

• Medical, dental, vision, life, and disability insurance
• 401(k) retirement plan
• Flexible spending & health savings account
• At least 12 paid holidays
• Paid time off
• Parental leave
• Employee assistance program
• Other company benefits