Senior Learning & Development Program Manager

Snowflake•Boston, MA

About The Position

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is building a new and evolving Learning & Development (L&D) function and is seeking a Senior L&D Program Manager to help create meaningful learning experiences for Snowflakes across the company. This role is an opportunity to build and experiment — trying new approaches, learning what resonates, and shaping development programs employees actually want to engage with. This role focuses on designing learning experiences that support everyday effectiveness and growth, including skills like communication, collaboration, career navigation, and personal effectiveness. You will own widely accessible programs that help Snowflakes build confidence, strengthen core skills, and navigate important moments in their careers. This is a builder role for someone who enjoys creating practical, inclusive learning, iterating based on feedback, and balancing thoughtful structure with room to experiment.

Requirements

8+ years of progressive experience in developing and implementing learning programs, with a focus on building and iterating on new programs, preferably within a technology company or high-growth environment.
Demonstrated ability to design and implement learning programs in a new or evolving function including experience building manager onboarding or leadership development programs.
Strong understanding of adult learning principles and various learning methodologies, with a passion for experimentation.
Excellent project management skills, including the ability to manage multiple initiatives simultaneously.
Exceptional communication, facilitation, and interpersonal skills with the ability to collaborate and influence stakeholders across levels.
Strong problem-solving abilities and a creative mindset.
Bachelor’s degree or equivalent combination of education and experience.

Nice To Haves

Experience as a manager or leading teams.
Experience working with Learning Management Systems (LMS) and other learning technologies

Responsibilities

Own the design, delivery, and iteration of learning programs for Snowflakes across the organization, in partnership with other L&D program owners.
Develop programs that build core, transferable skills including soft skills, career development, and employee effectiveness.
Create scalable learning solutions such as self-serve resources, reusable content, and train-the-trainer models that enable partners and facilitators to extend reach.
Partner with People Partners, Talent, and L&D colleagues to ensure a cohesive and well-scoped employee development experience.
Collaborate with content designers and subject matter experts to create clear, practical learning assets.
Use feedback and data to assess effectiveness and continuously improve programs.
Contribute to shared frameworks, standards, and ways of working across the L&D team.