Senior Learning Design Professional

Humana

2d • Remote

About The Position

The Senior Learning Design Professional
applies expertise in instructional design, cognitive psychology, and adult
learning theory to identify and implement effective solutions for knowledge or
performance gaps. This role manages projects throughout the entire lifecycle,
including monitoring and reporting on performance and outcomes. Additionally,
the Senior Learning Design Professional maintains strong working relationships
with business partners to ensure alignment with organizational goals and to
address evolving training needs. Assignments typically involve moderately
complex to complex issues, requiring in-depth analysis of variable factors to
determine optimal approaches. Designs and develops learning solutions for
Medicare Care Management, including storyboards, scripts, performance support,
mobile learning, and manuals. Conducts needs assessments and collaborates with
subject matter experts to ensure training content is accurate, current, and
relevant. Monitors business partner quality data and needs to identify
opportunities, proposing and delivering targeted learning solutions. Writes
clear learning objectives and coordinates performance assessments to measure
training effectiveness. Tracks and analyzes training program outcomes, focusing
on learner satisfaction, proficiency, and job performance improvement. Provides
guidance and support to training facilitators. Utilizes social media and
collaborative tools to enhance learning experiences. Plans, organizes, and
maintains training curricula, materials, and job aids to address specific needs.
Partners with clients using consultative skills to determine learning solution
requirements and relevance. Influences departmental strategy and makes
independent decisions on moderately complex project components. A successful
candidate would: Be able to work efficiently on multiple projects
simultaneously. Be able to comfortably pivot quickly as business needs and
priorities change. Demonstrate ability to lead large projects, consult with the
customer, and determine the appropriate learning intervention, delivery
methodology, and measurement strategy. Have experience gathering and analyzing
information Have experience developing and maintaining positive relationships
within a dynamic and high-performing team culture. Be passionate about
contributing to an organization focused on continuously improving consumer
experiences. Use your skills to make an impact

Requirements

• 2 or more years of experience managing projects of progressive complexity.
• 5 or more years of instructional design and development experience including creation of CBT's, PowerPoint, Facilitator Guides, Job Aids, Self-Paced Learning.
• Experience with one or more of the following learning software: Storyline, Camtasia, Articulate 360, and/or Vyond
• Demonstrated experience distilling data and presenting to leadership

Nice To Haves

• Bachelor's Degree in one of the following areas: Learning and Performance; Education; Instructional Design; Organizational Design or Related field.
• Work experience in a health care and / or Insurance setting
• Experience working with 3rd party vendors.
• Experience working in CSOD uploading content and creating Curricula and Events
• Previous facilitation experience

Responsibilities

• Manage projects throughout the entire lifecycle, including monitoring and reporting on performance and outcomes.
• Maintain strong working relationships with business partners to ensure alignment with organizational goals and to address evolving training needs.
• Design and develop learning solutions for Medicare Care Management, including storyboards, scripts, performance support, mobile learning, and manuals.
• Conduct needs assessments and collaborates with subject matter experts to ensure training content is accurate, current, and relevant.
• Monitor business partner quality data and needs to identify opportunities, proposing and delivering targeted learning solutions.
• Write clear learning objectives and coordinates performance assessments to measure training effectiveness.
• Track and analyze training program outcomes, focusing on learner satisfaction, proficiency, and job performance improvement.
• Provide guidance and support to training facilitators.
• Utilize social media and collaborative tools to enhance learning experiences.
• Plan, organize, and maintain training curricula, materials, and job aids to address specific needs.
• Partner with clients using consultative skills to determine learning solution requirements and relevance.
• Influence departmental strategy and makes independent decisions on moderately complex project components.

Benefits

• Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level