Senior Leader, Production

RH Restoration HardwareTorrance, CA
1dOnsite

About The Position

RH is seeking an experienced and highly collaborative Senior Leader, Production to lead production operations within our Dennis & Leen/Formations workshop in Torrance, CA. This role oversees the execution of both standard and custom furniture programs, ensuring each piece reflects the highest standards of craftsmanship, quality, and precision.

Requirements

  • 5+ years of experience leading production within furniture, fixtures, accessories, or manufacturing environments
  • Demonstrated expertise in furniture fabrication, wood species, finishing methods, upholstery, carving, and decorative techniques
  • Experience managing custom furniture or made-to-order production programs
  • Strong understanding of CAD drawings, specifications, and furniture engineering principles
  • Proven success in leading and developing production teams
  • Strong communication skills and ability to partner cross-functionally with design, operations, and vendors

Nice To Haves

  • Spanish language fluency is helpful but not required

Responsibilities

  • Lead and oversee in-house production, purchasing, inventory, and quality control across furniture programs
  • Direct vendor production for both standard and custom pieces, ensuring alignment with specifications and finish standards
  • Monitor production status, inspect work at multiple stages, and coordinate corrections, repairs, or revisions
  • Maintain accurate product, order, and inventory data within ERP systems (Odoo) and associated production tools
  • Partner with R&D and CAD resources to develop new designs, specifications, and structural documentation
  • Source and evaluate new vendors, factories, materials, and manufacturing innovations
  • Execute and lead project timelines, costs, and vendor relationships to ensure delivery expectations are met
  • Support customer service resolution processes, including RMAs and product quality inquiries
  • Apply deep knowledge of furniture construction, finishing techniques, and product development to elevate quality and execution
  • Lead, coach, and develop the production team through hiring, training, goal setting, and performance management
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