Senior Lead Technician

About the position

Kemco has taken pride in our family values and exceptional service in the Restaurant and Retail sectors that started back in 1989 out of Montgomery, Alabama. We offer coverage from New Orleans to Southern Virginia; we are looking for dedicated professionals to join our team! Our family owned and operated business provides exceptional quality in commercial/industrial HVAC, refrigeration, kitchen equipment repairs, installation, and maintenance. We are seeking a skilled and motivated Lead Service Technician to join our team. The ideal candidate will have extensive experience in repairing and maintaining commercial kitchen equipment, excellent troubleshooting skills, and a strong commitment to providing exceptional customer service. This role involves diagnosing, repairing, and servicing a variety of commercial kitchen appliances and systems to ensure optimal functionality and compliance with industry standards.

Responsibilities

• Diagnose, repair, and maintain a wide range of commercial kitchen equipment, including ovens, refrigerators, dishwashers, fryers, mixers, and HVAC systems.
• Identify and troubleshoot mechanical, electrical, and gas-related issues in kitchen appliances and systems.
• Perform routine preventive maintenance to ensure equipment is operating efficiently and to prevent unexpected breakdowns.
• Provide excellent customer service by effectively communicating with clients, explaining repair procedures, and offering solutions to minimize downtime.
• Ensure all repairs and maintenance are performed in accordance with safety regulations and industry standards.
• Maintain detailed records of all repairs, services, and parts used. Prepare and submit service reports and invoices promptly.
• Keep track of tools, equipment, and spare parts inventory. Order and replenish supplies as needed.
• Stay updated on the latest industry trends, technologies, and best practices through continuous learning and training.

Requirements

• High school diploma or GED required. Technical or vocational training in appliance repair, HVAC, or a related field is preferred.
• Minimum of 5+ years of experience in repairing and maintaining commercial kitchen equipment.
• Strong knowledge of mechanical, electrical, and gas systems. Ability to read and interpret technical manuals and schematics.
• Relevant certifications such as EPA 608, CFESA (Commercial Food Equipment Service Association) certification, or equivalent are a plus.
• Valid driver’s license with a clean driving record as outlined with our company policy.
• Must be able to pass a satisfactory background screening.

Benefits

• Competitive salary
• Salary range $30.00 to $45.00 per hour
• Company Vehicle and Cell Phone provided
• Health, dental, and vision insurance
• Retirement plan with company match
• Paid time off and holidays
• Ongoing training and professional development opportunities