Senior Lead Systems Operations Engineer

Wells Fargo Bank • Charlotte, NC

3d

About The Position

About this role: Wells Fargo is seeking a... In this role, you will: Act as an advisor to senior leadership to develop or influence platform support solutions for highly complex business and technical needs or technology initiatives Lead highly complex, broad impact initiatives including provision of high-level systems consultation for the technology teams related to large scale planning of computer systems and network infrastructure for Systems Operations functional areas Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking Translate advanced technology experience, in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions Provide vision, direction and expertise to senior leadership on implementing innovative and significant business solutions Maintain knowledge of industry best practices and new technologies and recommend innovations that enhance operations or provide a competitive advantage to the organization Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership Provide training and mentoring to less experienced team members on guidebook changes and lead team to meet technical deliverables, while leveraging solid understanding of technical process controls or standards

Requirements

• 7+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 6+ years of experience in Systems Engineering, Site Reliability Engineering (SRE), or Technology Product Ownership.
• 6+ years of Agile/Scrum methodologies and backlog management.
• 6+ years with CI/CD, observability tools, automation frameworks, and enterprise infrastructure.
• 6+ years' experience leading cross-functional teams and deliver complex technical products.

Nice To Haves

• Excellent problem-solving and communication skills.
• Strong proficiency in React and its ecosystem (Redux, React Router, etc.).
• Familiarity with Selenium, Playwright, and/or Cypress for automated testing.
• Experience supporting both in-house and commercial off-the-shelf software.
• Self-starter with curiosity to learn new technologies and ability to prioritize in a fast-paced environment.
• Experience with Agile Scrum and Kanban methodologies

Responsibilities

• Product Ownership & Strategy Define and evolve the product vision for systems operations platforms, ensuring alignment with enterprise goals.
• Own and manage the product backlog, prioritizing features and fixes based on business impact, technical feasibility, and stakeholder input.
• Collaborate with engineering, architecture, and business teams to translate operational needs into actionable product requirements.
• Systems Operations Leadership Lead initiatives to improve system reliability, observability, and automation across infrastructure and application layers.
• Drive incident management, root cause analysis, and continuous improvement efforts.
• Ensure compliance with enterprise change management and release protocols.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees