Senior Lead Product Operations Manager
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About The Position
We're seeking an experienced and strategic Senior Lead Product Operations Manager to oversee the operational aspects of our diverse product portfolio. In this role, you will lead a team responsible for managing the end-to-end lifecycle of our products, optimizing processes, and driving successful product launches. The ideal candidate will have a proven track record of leadership in operations management, exceptional strategic planning skills, and a passion for driving excellence in product operations. The Senior Lead Product Operations Manager will develop and execute a comprehensive operations strategy for our product portfolio, ensuring alignment with business objectives and market needs. This includes defining the vision, goals, and priorities for portfolio operations and leading the execution of strategic initiatives. You will oversee the entire product lifecycle, from concept to launch and post-launch support, ensuring that products are delivered on time, within budget, and according to quality standards. In addition, you will lead and mentor a team of operations professionals responsible for managing product initiatives. Collaboration with cross-functional teams including product management, engineering, design, marketing, sales, and customer support will be crucial to drive product initiatives forward. You will also be responsible for identifying and mitigating risks that may impact the successful delivery of product initiatives, developing contingency plans, and escalating issues as needed to ensure timely resolution. Monitoring key performance metrics related to portfolio operations, such as project timelines, resource utilization, and customer satisfaction will be part of your responsibilities. You will analyze performance data to identify trends, issues, and areas for improvement, while maintaining comprehensive documentation of product initiatives, including project plans, meeting notes, and status reports. Regular updates and reports for stakeholders will be prepared to communicate progress and identify any issues or risks.
